JUST GOT THE TEXT - AND IT WAS BS FROM MY FRIEND
Sorry.
Let's be clear: traditional diplomacy's vital importance is beyond question. But it would be wrong to conflate importance with intelligence sufficient to supplant the need to consult with those most affected by decisions being taken (or not taken).
Intelligent empathy will mean finding effective ways to hear the views of those most affected and bring them into dialogues from which they are typically excluded - and to do this at the outset of a policy initiative, not as an afterthought. It will mean recognising that these individuals must own a process as much as those in power or the international community do. It will require patience and the imagination to find, and find ways of reaching out, to new partners; it will require a willingness to deal with messy assymmetry; and it will require a conviction that the end goal of a just and sustainable outcome rather than a quick victory really is worth striving for – that the pragmatic and the ideal can be united.