@Avishai: Competition Means I PoachYour Customers
Bernard Avishai's post "Cooperatives:
The Best Public Option" was really surprising to me, especially given
Avishai's reputation as a business and systems thinker. Avishai admonishes
liberals not to demand a single-payer style public health care option because
size isn't all that matters in business. He's right that size doesn't matter in
business. TPM can beat the New York Times to a story, for example and spend a
lot less money doing it. News Corp. spent gobs of money on Myspace because
Rupert Murdoch realized that a start-up could do what his empire
couldn't. Google didn't start out a behemoth.
So yes, Professor Avishai gets it. Upstarts can kill giants. This isn't new,
it's just part of business and it's arguably easier now that barriers to entry
in certain sectors have fallen. So, it is true that a small health insurance
company could, if it found a way to deliver better care at lower prices, take
on an insurance giant, but only if that smaller insurance company were going
after the customers of the giants. A small company would take meetings with
human resources executives and try to convince big companies to switch. Our
upstart insurance company would fight tooth and nail every day to get new
contracts. Our small insurance company would gladly take business from
everybody. That's how competition works.
The public option has described by Barack Obama isn't open to all customers of
health insurance. It's only open to people who aren't already getting
insurance through their employers -- part-time and lower wage workers or the
self-employed. It's a "public option" mostly for people who have no
other option. These people, lets remember, are uninsured. So they are not
customers of Aetna or United Health of Blue
Cross. When they sign up for the public option, the insurers don't lose
customers because these people are not buying anything from them. This is why
McDonalds doesn't worry much if a vegan restaurant opens up next door. The vegans
who go there were never going to buy food from McD's anyway.
So no, it's not about size, it's about accessibility. The way to bring
competition to the private insurance market is to bring in a public option that
is in constant competition with the private insurers. Everyone should be
able to tell their insurer "if you don't lower my premium, or offer better
coverage... I'm walking" and they should have an alternative they can buy
from.
If we passed a law that said that people can only eat at Burger King if there's
not a McDonald's within three blocks of them then I don't see how you can
meaningfully claim that Burger King is competition. This public option with
health care is far worse than that. If you're already in the private system you
can't leave for the public one. So it's not competition at all.
Professor Avishai, you really should answer this basic question: are we in
competition if I can't take your customers?











