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Regarding Non-Updating Recommended Pages and Other Issues


In a thread on a previous entry, people have mentioned a problem with their recommend page on their blogs not updating. Let me explain this. Better to do here, than in a comment which will soon be buried. Like many pages on the site, the recommends tab needs to be republished periodically. It is a static page that doesn't reflect immediate changes, but is republished in response to certain triggers. It is not random, and there isn't a "lag" on its updating. If one of these "triggers" isn't set off, the page won't update, and you're stuck with old comments. We're looking into optimizing the republishing of these pages so they will reflect the most recent information.

We have been working on a number of bug fixes and tweaks in the last day. We have fixed:
  • A login issue with some versions of Safari that would automatically kick you to a login page if you're visiting the homepage
  • A bug that would only show you information in your dashboard from the 20 people you most recently followed
  • A bug with the All Reader Posts not updating in a timely manner
We're looking into a number of other issues, and I'm thrilled that our readers are loving and using the new tools. As always, I'm interested in hearing your comments.

12 Comments

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Thanks, Al!

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Comments post at a glacial pace. But at least it's better than yesterday overall.

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1) Message for you here from American Dreamer.

2) So are the user comments list pages static, too? Does that mean we are doomed to not having relatively immediate update of them? If so, how long is does it take with spiders or whatever you call them to update? As he said on the your other thread, readytoblowagasket would like to know that, too, and I am sure others would.

By the way, that comment of gasket's is not on his comments list. The last comment on his list is from October 14 @ 9:03 PM. He's made several others that I've seen yesterday and today. I had to go hunting quite a bit, had to try to recall where I saw it, surf around, in order to link to it for this comment. It would have been great if it had been on his list, then I could have gotten a link to it in a second. It was made @ 11:20 am this morning. That's a 7 hour lag.

See, if we know how the system is supposed to work, once bugs are fixed, we might be disappointed but we can start thinking of workarounds for things we don't like and also report real bugs that might be important for you to know about, i.e., if we know it's supposed to take 8 hours, then we know what the situation is.

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Al, you're rockin' in the free world, baby. Great job.

Most of the things I've noticed have been fixed, other than the small personal one (not sure if it's affecting anyone else) and that can probably wait a while. But just to note down for some point, the software does not seem to recognize my name the way it did before. Now, it's with a "_" between the two parts, while before it was a "%20." This means when I directly hit the "My Blog" page, I have to edit the address so my blog actually shows up.

Otherwise, happy as a pig. Lipsticked.

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I still can't click on "Your Blog" without getting the not begun blogging error, but everything else seems to work.

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Al,

Perhaps you can tell me why it is that I am unable to upload media. The add assets menu (as well as a number of other menus) is not active for me.

I commented on this issue during the beta testing and have sent in an email, but have received no response.

Dumping all of the TPM cookies didn't help.

Any suggestions?

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We don't support uploading media onto the system. There are many free asset-hosting services on the web that you can embed into your blog from.

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Good to know this. I thought I was stupid at not being able to do it by clicking directly.

For anyone who needs to upload, click my name, look for the blog on "helpful hints" (or whatever) for the new system - and there is info there on uploading.

Al, I wonder if TPM posters need a bit more info somewhere. Though I have to say on my end, despite slow posting times at EC, I've come to appreciate many of the new features. (still miss lack of private messaging though)

By the way, I got here due to the Dashboard feature and "following."

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I'm enjoying the new setup, but have a couple of lingering issues. I still have a "your blog" that says "this user has not started their blog yet!".

Also, I finally got around to "following", and found that after making my first selection I could no longer get to my dashboard, but was sent to the one of the person I had chosen to follow. Re-logging-in didn't help.

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There is still a huge time delay between a comment posting on a thread and posting to a user's list. My opinion: the result of that, if not corrected, is that your new software will not work as to the goals for it which I have seen you and other management state. It's a serious problem. The site might as well be a chat room without that fix.

I post on it again not to be a pest, but because Recommends lists are so much less important to the system, yet you mention those in your title and not the comments problem. I wonder (humbly, but just in case you don') if you realize or know how much people used the comments lists in the past to navigate with. In each reincarnation of software I have been through (Scoop, which all users seemded happy with, to Drupal, Durpal to Movable Type I, and now Movable Type I to update) full tracking of comments is what most people have screamed for when it did not happen. And each time that is what management ended up spending money on to custom fix, at audience demand.

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I should have used the following description in my first paragraph: without frequently updated comments lists, the site will be more like a bunch of private chat rooms.

Case example is how hard it was for me to come back to this thread to add this comment once I left it. Since no one on my "following" list is commenting on it, I had the choice of trying to find it on my browser, or looking up your user page, and then finding it there, a long process of many clicks. Used to be it would turn up on my comment list right away, and with one click from my user page I could check there, while I was still on the site, to see if anyone else commented.

If it takes 8 hours to register, I cannot easily follow the thread. If I was not a net savvy user, I wouldn't have a clue how to find it an hour later after I had commented once on it, unless people on my following list also posted on the page. If I came back tomorrow, and it still wasn't on my list, I'd forget all about it. The result: conversation over, history, no continued conversation, just chat with my "following" list while I am here.

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I hear you, artappraiser. The recommends and comments pages should update immediately. This is something I'm looking into. Will keep posted when we've worked out the bug.

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Al Shaw

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