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TPM Comment Policy (in an attempt to stop some insanity)


I would like to point out that the link to the very concise

TPM Comment Policy

has now been restored to its former position above every comment box you type a comment into.

These were announced by Josh Marshall in this April posting titled "Acceptable Commenting" after getting a lot of input from users, and in many previous posts to that one, he announced an intent to enforce some behavior rules. It was pretty clear to me they didn't enforce during the heights of the primary and the following election because the staff decided they had no time to do so, just as they decided it was no time to fix all the software problems. So, if some users thought the announced comment policy was never going to be enforced, what they were really doing is betting that staff here would stay too busy to do what they said they were going to do.

The "Terms of Use," page, on the other hand, looks to me like intentionally broad and vague legalistic gobbledygook, like it is based on something some lawyer wrote back during the dotcom boom era, and which now is included with blogging software packages, then altered by thousands of bloggers in order to protect themselves legally, intended only to be pulled out when something gets so out of hand that legal threats begin. I humbly suggest to management that it is a mistake to point to "terms of use" as something people should use as regards behavior guidelines on the site, as it just confuses people because of its legal purpose..


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I'd like to point out that TPM obviously has a predominantly conservative membership. As such, it's only natural that we're going to respond negatively to change with the typical response of, "that's not how it was done in the past!" ;)

In all seriousness, I'm amazed by how many people have been making essentially that argument. I think it's fine to argue about what should be censored or if even anything should be censored, but to use the fact that it wasn't done before as a reason for why it shouldn't be done now…

Well, it just sounds a bit freeperish to me.

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Excellent! And thanks AA.

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You point out one of the inconvenient truths about people -- all people -- being conservative. (It goes hand and hand with being risk adverse.) It is probably built into the genetic material as it's a good trait to have.

One of my favorite stories is one where John Lennon mused that in a very hip NYC bistro, Max's Kansas City, people got very upset when the interior decor changed. "So here you have all these artists and revolutionaries upset that Max's Kansas City changed the decor!"


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Yes. All joking aside, you're absolutely right. No matter how progressive we might want to be, very few of us welcome change that we didn't ask for.

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As long as we don't have overzealous moderation, things will be fine. And if we do, and the free-wheeling quality of TPM EC is lost? Well, that would suck. But C'est la vie!

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We're not going to have out of control moderation. The TPM staffers are journalists. They want to spend their time getting and publishing new stories and commentaries. I think we think that they think way more about what we post here than they actually do.

Or, as Woody Allen put it in Deconstructing Harry: You're the opposite of paranoid. You go around with the insane delusion that people like you.

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I know no one like me!

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Artapp, thanks very much for the tip re: Comment Policy! Definitely much more user friendly than Terms of Use.

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Thanks AA.

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I think the largest issue that people are having is the definition of acceptable and non-acceptable. So far we are living with the Potter Stewart's definition (with respect to obscenity): we'll know it when we see it.

The problem is we all see it differently. ;-)

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Thanks, AA. I had allowed myself to get a little overly paranoid about posting here for a few days.

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Just to use Josh's own words from the April post

In the not too distant future we're going to add a report/alert button for people to flag violators. To be clear, this won't be for stuff people disagree with or stuff that's stupid, but for bright line violators

It seems pretty cut and dry right? Too bad Andrew Golis and Claire Wilcox did not get that memo.

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Well I'll say at least this... I would be seriously surprised if we see Andrew or the intern popping up in their schoolmarmish way to say "Let's keep it civil!" anytime in the near future. I could be wrong, but I think that's what Josh was signaling late last night.

Thanks to more than a few of you!

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Hey! Let's keep it civil!

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Heh!

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Heh!

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I always make fun of people doing the goodbye cruel world posts but I guess I'm ready to do one now. All of a sudden they're enforcing rules that haven't been enforced during the 2-3 months I've been posting here. And the only way I learn about it is from people complaining.

Not only do people get censored, they get called out and made an example of by Josh and others. They get scolded within the threads and then their names get brought up in a negative light in other discussions. Censoring's not enough - people have to be publicly humiliated too?

Wouldn't it have been nice if the admins had put up a notice someplace where we all could see it? Most people are willing to play by the rules - if we know what the rules are. I read the terms of service when I first signed up, but since they weren't being enforced, I forgot them.

I keep seeing references to a post Josh did in April. I wasn't even here in April, and if I had been, I wouldn't remember what he wrote then.

I was already unhappy because of all the Clinton bashing posts - but I don't want them censored. All the positive feelings I had right after the election are gone. I'm back to hating Obama and his supporters again. (Why the hell is he dragging this thing out for Hillary? It shows a total lack of respect for her.)

I'm also unhappy because my dashboard has been wiped clean. Gee, thanks for the site improvements. Not.

Anyway, it just hasn't been much fun here lately. I might be back after all this crap gets sorted out, but for now, I've got better things to do.

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My dashboard history is gone too except for recent comments. Just when I was getting used to it.

You might as well hang around. The crap never gets sorted out.

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Well, there's nothing to fight against anymore - we're all supposed to link hands and just wait - for what, the mothership I guess.

So having fun is the order of the day. That is an order. If you're not smiling, you're not doing your part. If you're having trouble with it, a bit of trance humming will get you there.

Of course if the mothership is gutted or turns out to be a prisoner transport when it gets here, don't blame me. I'm just humming and smiling.

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When are you going to stop whining through your trance hum?

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Sounds like I missed some fireworks. Oh, well. I not very good at process stuff anyway. Too ADD.:)

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The TPM FAQ is seriously outdated.

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The main thing to remember here is that this is still a center-right website.

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Nyuk nyuk!

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Here's the problem with the new (and yes, it is "new" in that it was not enforced for the last 11 months) "Comment Policy"/"Terms of Use": It directly contradicts the notion of a public square where you can create your own blog. Josh precisely articulates this schizophrenic state of affairs:

Loki, I strongly believe in your right to write whatever you want on your own website. But not here.

Said another way: I believe in free speech, but this is my website, not yours.

Okay. However, it is TPM's responsibility to provide a clear and simple statement of ownership/who's boss in a prominent location for users of the site so there is no room for (mis)interpretation.

I find it hard to believe that Josh and Andrew weren't paying attention to the nastiest comment threads/most provocative or even libelous blogs during the primaries as they always made the Recommended List. They were easy enough to find. The things Josh and Andrew are objecting to now are nothing compared to the first 6 months of 2008.

Not only do I find it hard to believe, I am tired of the lame excuses. (OMG! We were so busy tracking ads critical of Obama!) The site is Josh's. Always has been. Therefore he is responsible for his site. End of story. To monitor or not monitor comes with the territory. Own it. Deal with it. And censor however you see fit, Josh, but don't be surprised if people see a contradiction in your "terms" that you don't see.

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"However, it is TPM's responsibility to provide a clear and simple statement of ownership/who's boss in a prominent location for users of the site so there is no room for (mis)interpretation."
The Site's TOS is accessible from a prominently placed: second link from the left at the bottom of every page served, the pages directly related to blog writing.
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Prominent = top of the page, not bottom of the page.

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This is a website's posting policy we are talking about, right?

Yeah, that's what I thought.

The politics of this are so fierce precisely because the stakes are so small.

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Josh Marshall elaborates in more detail on forthcoming community rules and his vision for acceptable behavior in more detail in this April post I just ran across:

TPMCafe Site News

By Josh Marshall - April 12, 2008, 6:14PM

I wanted to bring everyone up to date on some upgrades we're making to the site and also discuss community rules for posting and commenting. As you've probably been able to see over the last few days, comments and reader blog posts are now appearing on the site much more rapidly than they were before. We're also planning on pushing through another upgrade to the publishing software that runs TPMCafe early this next week and that should resolve some remaining glitches that have afflicted the site since the relaunch in early February.

It's been almost three years that TPMCafe has been online. It's gone through several designs and iterations. And it hasn't been since early on that we've had a community wide discussion of acceptable behavior at the site -- something that's become even more important since we've now integrated TPMCafe more deeply into the rest of our network of sites.

We're going to be posting acceptable behavior guidelines shortly. But I wanted to start off by setting out some key elements of the community discussion area we're trying to create what guidelines are necessary to help foster and preserve it. I'd also like feedback from readers on what they agree with, don't agree with and what they'd suggest changing.

A good baseline for behavior is that no one should talk to anyone else or at anyone else in a way they wouldn't in an actual, real-world cafe. That dictum is obviously open to a great deal of interpretation. But if we all ask ourselves this question candidly, I think it actually clarifies the great majority of questions about what's okay and what's not. The simple fact is that lots of people who are perfectly well socialized in real world behavior check all that at the door when they discuss things online. And our basic message is, don't.

This doesn't mean everything that we want flood of elaborate pleasantries in every discussion or that we don't want passionate debates. But in a real coffee house the most probable outcome of kicking off a conversation by calling someone a moron or a jerk is a physical confrontation or just getting kicked out of the establishment. We don't want it to be uptight like some Victorian-era gentlemen's club. But we'd like to build in some of that sense of restraint to stop things from escalating and preserve a place for vigorous and passionate but respectful discussion of important issues and ideas.

One other point I'd like to discuss. A lot of you have argued that the tone of the conversations at TPMCafe and in the discussion areas of the other TPM sites has gone downhill in the last couple months. I think there's a lot of truth in that. And I think that's for two basic reasons. First, the redesign that went online in early February opened TPMCafe up to the other TPM sites, thus bringing in a lot of new people, and also lacked some of the discussion moderation functions of the other publishing platform. That meant a lot of new people who weren't familiar with the norms that had built up at the site over time while also removing some of the tools that helped keep things in line. Second, and I think even more important, is the simple fact that the bitterly contested primary race has created what is in the history of the site simply an unprecedented level of intra-community acrimony. Those two factors together have taken a toll.

So we're going to begin an effort to raise the level of the conservation, along these lines.

So, a few other bullet points.

Profanity. We don't want to and probably couldn't ban four-letter word type profanity. But it should be avoided. Sometimes it's appropriate and even necessary. But allowing it to become commonplace degrades the conversation.

Four-letter words or denigrating language directed toward other Cafe denizens is grounds for having a comment removing, commenting privileges suspended or revoked.

Hate speech and expressions of prejudice of any sort, exhortations to violence or statements that may be deemed libelous are prohibited.

Political disagreement in itself is never a grounds for banning or exclusion from the site. The great majority of Cafe denizens may be progressives and liberals. But conservatives and people of all political persuasions are welcome here and should be made to feel welcome.

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