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One Last (Maybe) Complaint -- You Deserve It!
I am a veteran at TPM, although I can't say how long, because the old way of acknowledging that is gone. Recently I have gotten into lots of conversations with people here, and as hard as I try, I can't keep up with the comments back and forth, because they are so limited. They disappear before I can get back to them.
I understand the way to do it is through Google, but I frankly can't recall all the titles of blogs that have interested me. I know that most of you don't know how it used to be, and I probably sound like an old coot talking about the good old days, but the minority who remain know what I mean, and the rest of you...
Hhumor me. The Old TPM had an archive of every single post you ever made. It also had an archive of every single RESPONSE to that post that was ever made. So if you had to go to work, or away for the weekend, you could continue a conversation with a person who either agreed or disagreed with you.
Conversations were not lost.
Also, it did not take a herculean effort to find a response to a post you had made. You could just click on your post, and all responses came up. If you wanted to check on a blog you were particularly interested in, but didn't want to read through the things you had already read, the new things were highlighte so you could quickly scroll through. In fact, if you clicked on a comment, it came up without having to scroll through inches of comments that you had already read.
At TPM they talked about continuing to make improvements, and responding to our needs. That has all stopped. This is it. If you look at Huffington Post, where you may as well not bother to post at all, that seems to be the goal here.
I am a long-time TPM poster who remains profoundly disappointed in this site, and the flagrant disregard of its loyal posters.
Has there been ONE improvement in the last 3 months? I don't think so.








Comments (31)
Well amen Jan--from another old coot on this site. I used to come to this site every day, but no more...
August 11, 2008 9:20 PM | Reply | Permalink
Yeah, Jan, the conversations between users and the management here seem to have stopped and the Cafe is starting to feel like a bit that's been left out of the TPMpire.
Is Andrew Golis still around? He used to at least try to answer tech questions.
How come nobody ever explained to us what the redesign was meant to achieve? Why no sense of where it's going or what might change if, indeed, further changes are in the offing?
There are some new things I really like (CA Rotwang) and some I find annoying (Jonathan Taplin) but there even seems to be less new featured content around here lately. Today there was only one new featured post that wasn't part of the book club.
I don't know the traffic numbers around here but it sure seems like things are slipping. Might be the campaign dog days and more active times are surely ahead in November, but it's still hard to see how this site is anywhere near as good as the old one.
August 11, 2008 9:43 PM | Reply | Permalink
Who the heck is C. A. Rotwang? His snarky rambles are sometimes entertaining, but it's annoying that he (she?) is apparently a pseudonym. Likely I'm just way out of the loop, but it's anomalous for a front-page writer to be coy about identity.
August 11, 2008 10:04 PM | Reply | Permalink
No idea who's behind CA Rotwang. But, he/she plays the character well (for more check out the movie Metropolis).
August 11, 2008 10:06 PM | Reply | Permalink
I'm still an unknown user and unable to blog.
August 12, 2008 12:45 PM | Reply | Permalink
He got promoted to "Deputy Publisher". From the job description here sounds like his main task basically is making sure the site makes money:
BTW, I read something from another source, I don't feel like digging it up, but it was on the videos, on Josh's decision to start using them. They make good money on videos, better than a lot of other income streams, hence the use of them and constant requests on the front page for people to look at them or sign up to be members on the video site.
For those that missed the introduction of Lila Shapiro as taking over Andrew Golis' job of running TPM Cafe, it's here. Scroll down and you'll see a comment by Andrew Golis that mentions a bit on why she was chosen.
August 13, 2008 12:10 AM | Reply | Permalink
Note that the blog page still says that "for now" you can't edit after posting.
Kind of like when your phone company or other automated phone menu says "due to unusually heavy call volume your wait time may be long", it sounds a little convenient, or just cheap.
August 11, 2008 10:01 PM | Reply | Permalink
Hello Tom, long time no read. Hope all is well in your neck of the woods. Jan's on target here. I think that this TPM itself began with a less ambitious agenda than it has now, and like many business owners who may have 'liked the idea' of growth and diversification after some successes, I don't think there has been a real commitment because it just isn't lucrative enough for the work involved without lots of upfront financing, connections and clout.
Huffington is the upline of highly profitable political blog sites and I'd say this one is in the downline. There's much more to how they make money there, and the lady was a celeb plus syndicated columnist plus former candidate before her startup ... she was plugged into all the right places at the same time. She was making a boatload of money before the Post. So difficulty in being a blogger or commenter there is more about bad ol elitism than it is here I think, although it could be at work here and I don't know it.
Josh went into this apparently without first having a big name, then due to hard working journalism got a name, but it is journalism to journalism...even a Polk Award won't get you rich unless you get a much wider mainstream following. I don't know him that well, but it seems Josh is more of a journalist and less interested in media empire building. I could be wrong. I welcome people who have more info to correct me on this.
For that, momentum from the begining, and monetary leverage to reach and expand and hire out for all your needs is a big deal.
August 12, 2008 9:15 PM | Reply | Permalink
Hi, Mike. I missed your corrected reply placement (another silly, lingering problem).
August 13, 2008 11:22 AM | Reply | Permalink
As a relative newbie here I can say that although I LOVE the site (can't find another I like anywhere near as much) I find the ability to stay w/ an interesting thread a little frustrating, as well. I'm slowly working my through figuring out how to locate old posts throught the archives, but I certainly agree that with today's technology there should be an easier way. If not everyone goes to the archives and posts late, the thread dies an untimely death...
Do you think they're listening?
August 11, 2008 10:32 PM | Reply | Permalink
Your criticism is based on an assumption about the quality of comments in the threads that some readers may not agree with. Personally, I don't think "conversations" add much to the quality of a post and comments. For me, the goodies are in the post and a couple of comments exchanges, not in extended conversations. I've met a couple of people here whom I enjoy corresponding with. We found a way to exchange safe email addies. I also bookmark threads I find interesting. Beyond that, I try not to obsess about what someone might be saying to me two days later.
August 12, 2008 7:18 AM | Reply | Permalink
Not everyone wants the give-and-take that I described at the old site, but many do, and we miss it. I really don't consider that "obsessing about what anyone says two days later."
It used to be nice to be able to check on what comments or answers might have been posted to something I said on a Friday if I went away for the weekend. Glad you like it as is, though. Were you at the old site?
August 12, 2008 4:03 PM | Reply | Permalink
I can't imagine that anyone -- anyone who cares about dialogue -- who experienced the old interface and the new one would prefer the new one.
August 12, 2008 10:10 AM | Reply | Permalink
Sufferin' succotash: Jan, Tankard and I agree on something!
August 12, 2008 9:03 PM | Reply | Permalink
Many of us oldtimers had hoped this site would have all of the impact it now has, which seems to me considerable, while also permitting user friendly dialogue among interested denizens. There is no limitation in currently available software out there on the market which prevented this from happening by now. And the cafe may yet become that site, some time down the road.
It may be that for the near term the die has been cast with this software and this is pretty much the way it's going to be until the software goes out of style or it becomes easier simply to switch to a new version for all the sites. That could be in a year or two, or in five years--who knows? I don't know when we're going to hear more from Josh. I don't know that there is much to say at this point. He has explained the situation and the decision many times already.
However, a few months ago it was said that there would be a tracking function installed. Anything remotely close to the previous version would have helped enormously with the problems you've identified, Jan. I've not seen status reports on that. I don't think I've been impatient or overly demanding in hoping for one every now and then. If there is still an intent to install one it would be good to hear of that intent, along with whatever management knows about likely timelines.
Just a hunch, but I would kind of doubt that Josh feels a wave of nostalgia when he thinks about earlier versions of the site. That situation, as he has said many times, was a managerial nightmare for him and was untenable for that reason. But once the software stars realign, if he has a chance to switch in a way he thinks will retain the good features of current site while also addressing the user-friendly denizen exchange issues, I wouldn't be surprised if he does that. Unless he decides that too many of us old foggies are ungrateful whiners who aren't worth trying to please.
But the current situation seems to me a classic illustration of the notion of path dependency. Once decisions on the software to be used for other parts of the site were made, moving to that same software for the cafe took on a logic of its own from the point of view of the person paying the bills. As with any group hoping to influence the decisions of the decisionmaker, those of us who are hoping for something better down the road need to both help identify realistic solutions at such time, and if, our suggestions are invited. And--we must leave the proprietor feeling as though he would at some point want to implement one of those realistic solutions--that doing so wouldn't likely lead to more aggravation from a seemingly impossible-to-please group than is worth it.
As it is I don't have even a gut feeling of any sort on whether Josh is privately more pleased than not with the changes and where the site is at this point. It must surely be a great deal less aggravation, and he doesn't need aggravation on top of all that he's already taken on.
August 12, 2008 11:53 AM | Reply | Permalink
To me, the value of TPM is in the content it provides and whatever posting protocols that are provided are just extras. If they're, uh...sub-optimal, so what? Keep the resources of the site focused on the reporting. MHO...
August 12, 2008 4:55 PM | Reply | Permalink
Thank you for this. I was pondering making a post about this very issue. It's quite frustrating for me. I post in a lot of blogs sometimes, and I always like to go back to them and see if I got responded to... But I can't. I know other sites that have full archives of your comments, or at LEAST archives of your last, say, 500 comments. I would be at least happy with something like that. But we get nothing. Our last, what, ten comments?
Anyway, if I continue I'll just repeat a lot of the stuff you already brought up.
But thank you! It really needed to be said.
August 12, 2008 5:07 PM | Reply | Permalink
It occurs to me that all of this is excellent news for John McCain.
August 12, 2008 6:10 PM | Reply | Permalink
Might as well just cut and paste my blog post (which still is not up...)written before reading Jan's, and perhaps the frst to mention "moderation"
TPM cAFE:tHROTTLING DIALOG AT EVERY TURN...
By jollyroger - August 12, 2008, 6:55PM
Not content with transforming relatively functional (if admittedly slow) forum interface into a lumbering travesty that makes it impossible even to track ones own posts back more than a few days, the stalwarts at TOM Central, apparently, have imposed a "moderation" delay.
Hint to Josh:Hire more moderators, or drop the program.
I do note with some satisfaction that we no longer are treated to responses to this sort of complaint; the sensation of smoke passing up the anus is always disquieting.
Appologies in advance for typos--there is, of course, no more "preview" function.
August 12, 2008 7:15 PM | Reply | Permalink
Hint to Josh:Hire more moderators, or drop the program.
Roger and Jan...please. I disagree. You don't like the posting software? Go someplace it suits you. The ragging I read here...that posting is awkward, you can't edit, you don't have access to that wonderful "body of work" comprised of your posts, etc...gets really old.
It's awkward? Get up to speed. No edit function? Edit it yourself and know that it's right before you put it up. No archive? So what? Most of the stuff posted on these threads is throw-away stuff anyway. You can create your own archive in your bookmarks if you really want to.
TPM should be and is focused on its mission and that mission isn't to provide a thoroughly pleasant posting experience for the faithful.
TPM is one of the finest political sites on the net and it's success speaks for itself. It's success was built upon the work that it does rather than having the coolest chatboard software.
August 12, 2008 7:45 PM | Reply | Permalink
Forgive me if I surmise that you do not remember the old interface, which is the object of so many laments.
I don't miss access to my "body of work" I just want an easy way to show the courtesy of responding to to those who show the courtesy of commenting on something I've written.
You do not address, so I suppose do not bridle at, the moderation issue.
No argument on the value of the site; I wouldn't stop reading it, but it's less attractive as a forum fopr interaction.
August 12, 2008 8:03 PM | Reply | Permalink
Your points are fair, Roger, and very nicely stated. The old interface was much more user friendly with the edits, getting responses, highlighting what you hadn't already read...and more. It was superior from a user's POV. No question.
The site needed a major overhaul and they found a vendor that provided a good package for the real content but maybe wasn't so good in the chatboard operation. It's the way it is.
As to the "moderation" issue, I don't hang out on the chatboards that much so I haven't seen that. Are there some specifics you've got? I'd be curious.
August 13, 2008 2:07 AM | Reply | Permalink
While I miss the old way, I can find a conversation by using the "Latest Comments" on my profile page. It doesn't show activity, but at least reminds me where I commented.
August 12, 2008 8:18 PM | Reply | Permalink
It doesn't show activity, but at least reminds me where I commented.
See how long that lasts when you're in three conversations at the same time.
August 12, 2008 9:00 PM | Reply | Permalink
I remember the old system fondly. This new setup seems to just be designed to emulate crappy news sites where comments are essentially drive-by afterthoughts and don't contribute meaningfully to readers' comprehension of the subject at hand.
The old site was a genuine discussion area.
August 12, 2008 9:07 PM | Reply | Permalink
Hello Tom, long time no read. Hope all is well in your neck of the woods. Jan's on target here. I think that this TPM itself began with a less ambitious agenda than it has now, and like many business owners who may have 'liked the idea' of growth and diversification after some successes, I don't think there has been a real commitment because it just isn't lucrative enough for the work involved without lots of upfront financing, connections and clout.
Huffington is the upline of highly profitable political blog sites and I'd say this one is in the downline. There's much more to how they make money there, and the lady was a celeb plus syndicated columnist plus former candidate before her startup ... she was plugged into all the right places at the same time. She was making a boatload of money before the Post. So difficulty in being a blogger or commenter there is more about bad ol elitism than it is here I think, although it could be at work here and I don't know it.
Josh went into this apparently without first having a big name, then due to hard working journalism got a name, but it is journalism to journalism...even a Polk Award won't get you rich unless you get a much wider mainstream following. I don't know him that well, but it seems Josh is more of a journalist and less interested in media empire building. I could be wrong. I welcome people who have more info to correct me on this.
For that, momentum from the begining, and monetary leverage to reach and expand and hire out for all your needs is a big deal.
August 12, 2008 9:16 PM | Reply | Permalink
Hi, Mike.
I'd say Josh is in fact interested in money, because the need for different software was so that the current ad systems would work. Thay deliver content on demand, not resident on-site. It's not like a newspaper, where the ad is bought, and the newspaper places it as purchased. Ad content changes rapidly, and tracks keywords.
This loading of ads was the main thing hanging up page loading. I hate it---it makes Huffington and other sites boggy. Guess if you have blindingly fast fiber cable it's better, but what a waste of bandwidth.
And the main driver for ad pricing is traffic, not site loyalty or cogent conversation. So having an open, unmoderated site is a way to increase traffic.
August 13, 2008 11:20 AM | Reply | Permalink
What the heck, even though I consider it a hopeless exercise, since I have the stuff saved, I thought it would be fun to share the proof of the broken promises with you:
Andrew Golis, March 18, 2008, "Update on TPM Community Tech"
If you scroll down on that thread, you will find the same promise of tracking by Josh Marshall:
And he addressed it a month earlier on one of your old threads, Jan:
just below the above comment Josh elaborates with a lengthy comment the same day, Feb. 17. In it, he promises editing of posts "in a week or two":
It's pretty clear that they decided to hire more non-tech staff instead, we've seen it happen in the intervening time span. But as has always been the case with this site, they don't consider the users to be interested in such decisions. Pretty clear to me that it's a top-down business model, without transparency with the using audience, rare to "liason" with the audience. What I see is a presumption of a continual cycling of the audience, which in turn presumes they will always have hot content drawing new eyes which will explore your sub-domain sites once here. Not much interest in loyalty of audience.
Going through some of the other early comments by Josh Marshall on the software change, it's clear he was hoping for better Reader Blogging to magically appear with the new software and the Recommend system, of high enough quality to feature on his front page. Since that didn't happen to his satisfaction (I believe he only did it once, with a post or two by "Fly on the Wall"?) there was a loss of interest in making adding the editing feature for Reader Bloggers a priority.
If you really look at this site as a whole, objectively, over time, it is clear that it is not community or discussion oriented. That is not a priority, any "community" thing it is just there for feedback, input, and traffic. After all, there are no comments enabled on the TPM front page, never have been, and the staff still asks for all their tips via private email rather than attempting any kind of public collaboration model (i.e., wiki.) It's all top down, it's still rare for contributors to refer to something in comments. Those who saw something else in it, like at the old TPMCafe, saw a momentary chimera.
Jan, I think they really don't care so much about discussions, they care about "breaking!" That's the main kind of journalism you're dealing with on this site, the "get a scoop" kind. Then discuss the scoop or the "breaking," then move on to the next one.
I predict Miz Lila Shapiro has been handed a very frustrating and perhaps hopeless task, to produce a "thoughtful" commentary subdomain on a site that has a staff full of breaking/scoop junkies. I will be surprised if she lasts long. The two journalistic strains simply do not mesh well and have different audiences. In traditional media, it takes big bucks to support both audiences....this sort of gets into Mike's statements about HuffPo....
well enough meta...I'm overdoing it already.
August 12, 2008 11:49 PM | Reply | Permalink
p.s. Here's a fun one to aggravate Tom Wright :-)
Posted by Andrew Golis, February 6, 2008 12:23 PM in reply to Tom Wright's The End of Conversation
August 12, 2008 11:52 PM | Reply | Permalink
It's early yet. Help me to make it better.
There it goes again, that disquieting sensation of smoke being blown up my ass
August 13, 2008 12:10 AM | Reply | Permalink
specifics
herewith the offending post, (edited to avoid moderation)
respondispecifics ng to the Michelle Bachman story, specificall
"demonizing Light Rail?
Light Rail is "The Defil's Trolly" In my own peaceful town of San Francisco, they put in a light ril line a few years ago and *now everyone's f###### in the streets.
*(What's that? They were? Oh well, never mind then.)
No exactly profound, I'll grant you, but far less offensive than most of my posts.
August 16, 2008 3:47 AM | Reply | Permalink
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