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Marine Finds Unlikely Reinforcements Online: Nerds

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John Hodgman was right. It's the revenge of the nerds in America right now. These past few years we've seen self-proclaimed, highly-influential nerds using the power of online technology to play a huge role in driving public policy, political campaigns and organizing grassroots engagement. In the 2008 presidential campaign both McCain and Obama harnessed the power of new media to address voters, raise millions and rally their supporters. And just in the last two weeks, Twitter is revolutionizing the way protests are coordinated and communicated in Iran.

But social networking isn't just for electoral battles. It's transforming the way communities organize for the public good. And now, nerds--and I say that with the utmost respect-- are changing the lives of thousands of soldiers, sailors, airmen and Marines. Case in point, Rey Leal, an Iraq veteran, found his community online and began his journey home from war:

Rey served in Fallujah during some of the heaviest fighting, earning a Bronze Star with valor as a Private First Class, an almost unheard of accomplishment for a Marine of his rank. When he was discharged in February 2008, Rey looked forward to returning to Texas to begin a new chapter with his wife and infant son. Unfortunately, Rey's transition home from combat was far from easy. He struggled with Post Traumatic Stress Disorder and spent months trying to deal with his symptoms, including severe depression and insomnia. His marriage at a breaking point, Rey sought treatment.

Yet, instead of having resources at his fingertips, his closest VA hospital was over five hours away. And at his nearest outpatient clinic, there was just one psychologist, taking appointments only two days a week. It wasn't until Rey saw IAVA's "Alone" Public Service Announcement on TV that his transitional journey began.

He decided to check out the website, CommunityofVeterans.org--a social network exclusively for Iraq and Afghanistan veterans. The first of its kind, the website is the lynchpin of a new national outreach campaign to ease the transition for vets returning home from combat.

Immediately, Rey found a community on CommunityofVeterans.org. Thousands of other veterans were inside. For the first time since returning home, Rey started to feel like he wasn't operating in a silo with unique issues, but could share them with his peers, many of whom were all tackling the same issues he was.

According to Rey, "I honestly didn't find help until I learned of IAVA and Community of Veterans. This made me realize that I wasn't alone in my struggle. I felt I could talk to these strangers about my problems on COV and for some reason they wouldn't judge me. I knew they understood."

Rey told his story to other veterans through IAVA's social networking tools and Monday, I shared his journey with a much wider audience --again with a little help from technology. I was at the Personal Democracy Forum (PdF) in New York City to present IAVA's groundbreaking new social networking site with Craigslist Founder Craig Newmark and Ning CEO Gina Bianchini. For those of you who don't know, the PdF is the world's largest conference on technology and politics. Everyone from Mayor Michael Bloomberg to Ana Marie Cox have come together to explore how technology is transforming politics, democracy and society.

But Communityofveterans.org isn't just a tech phenomenon--it's a movement that is literally saving lives. And for that, we have online technology (and countless nerds) to thank.


3 Comments

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Thank you for this account. It is nice to see a bit of good news on this front, where it so often seems to be lacking. I am sure that there are many (most?) situations where there is no substitute for f2f sessions with mental health professionals, but it seems clear that online networking can play a significant and useful role.

It's impossible to know for certain, but a number of us on one comment forum may have witnessed the prevention of a suicide recently, due to the concern and quick action of a number of the participants. There was also some good next-day follow-up voice (phone) contact by some community members with the person in question.

Online community interactions can be dispiriting, but when they are at their best, they can be very, very good.

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On a somewhat different, yet similar note, gaming communities are also becoming increasingly important as a medium for companionship. The ability to go online, at any time, and interact with someone is a powerful option to persons who might otherwise find it difficult to engage in a social setting. The desire for companionship is one of our core motivations as human beings.

I recently was very privileged to play a game for a year with someone who was terminally ill with throat cancer. She never advertised her illness, but the ability to interact with a online community clearly helped her contend with the side effects of her chemo treatments. Thus, no matter what she looked like, she could always come online. Furthermore, in her case, speaking eventually became too difficult--but she could still communicate because of the game's built in chat abilities.

Those of us who knew her miss her dearly. We are also thankful that we were able to help make her final year a bit easier.

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I am quite pleased that the antagonism that seemed to exist between first-generation nerds (the IBM, 60s/70s era) and the military seems to have significantly abated with second and third-generation nerds (grew up with Apple IIs or later). The leap from blaming the soldier to blaming the policy makers and respecting--even revering--the soldier seems to be complete.

And frankly, as a second-generation nerd myself and the son of a Navy submariner, it pleases me greatly. And your work deserves some credit in that regard, Mr. Rieckhoff. Thank you.

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