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Google too powerful? What about the complicity of Google's own users?

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Nicholas Carr sees growing similarities between Google and Microsoft, and at first glance, it does seem plausible to describe both companies as wielding control of the "economic chokepoint of the prevailing computing model of their day." But the more one looks at the nature of their power, the less similar they seem. I'm going to make the argument that Google's customers have played a far more direct role in Google's success than Microsoft's, and that greatly complicates a discussion of possible ways to loosen Google's control of the "chokepoint."

Microsoft's domination of personal computer software has always revolved around distribution deals with intermediaries, hardware vendors---and that continues to this day (how else to explain unwanted Vista's quite respectable sales?). It was those relationships with vendors, built from its operating system business, that permitted Microsoft to get easy distribution for its Office package, and which was priced well below the competition. It also was able to use its intimate knowledge---and, upon occasion, undocumented API calls---to make its applications work with Windows in ways the competition could not.

In the browser wars, it was again Microsoft's distribution advantages that made it possible for IE to displace Netscape Navigator.

By contrast, when it comes to the search-engine wars, distribution deals, while present (such as Google's arrangement with Mozilla), have played a peripheral role in the story of Google's domination of search. Hitwise just released the latest numbers: Google's share in the U.S. is just short of 70%, up 8% from 2007. If we look at December 2008 alone, and compare its share to December 2007, Google's share jumped 14% year over year.

What accounts for it? Individual users freely choosing---with no intermediaries----that they'd rather rely on Google. (And let's add, for good measure, that Google, this mighty advertising engine, spends virtually nothing on advertising on its own behalf.)

Are Google's search results objectively superior to those produced at Yahoo or Microsoft? I haven't seen anyone come up with a credible methodology to determine, one way or the other. But Google does enjoy, I'd argue, a growing authority that comes, partly, from those side projects that both James Grimmelman and Nicholas Carr remarked upon. When Google has let fly with new services, followed by little or no attention, it does seem rather random. But those services all serve, more or less, to reinforce in the user's mind that Google is the place for one-stop-shopping for information. I think one of those services in particular---Google Book Search---need never attract many users nor make a penny itself, but its mere presence among the various complementary services greatly helps to reinforce the core marketing message: Google is the place to go for information.

Long ago, Microsoft faced the possibility of forced divestiture of its applications business from its operating system business, a change that would have forced its applications to make their way on their own. It would have been a remedy well-matched to the problem.

The very different nature of Google's power, however, rules out a simple remedy, should intervention be deemed warranted. Users choose Google for their preferred search engine, today more than ever. Who wants to suggest that, in the greater interest of spreading market share more evenly, they must go elsewhere?


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One end user's opinion: While many if not most of the other "search" pages on the web were cluttered monstrosities, Google always ran with a clean, elegant point of entry. You keyed in what you wanted and hit "go", and that was it. And it's fast, fast, fast.

And they also clearly identify sponsored links and advertisements.

Shorter: What's not to like about searching with Google?

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I agree. While alta-vista and webcrawler were also pretty clean spider-based systems, Google had them nailed on speed. Yahoo was a totally different animal and way too much of a mess for my taste.

Webcrawler has turned into a search aggregator(google+ask+yahoo), but I *think* altavista is still using their proprietary engine ... and both have gotten way faster.

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(And let's add, for good measure, that Google, this mighty advertising engine, spends virtually nothing on advertising on its own behalf.)

Ever notice that every ad block includes a heading like "Ads By Google" (or adwords if that's the program). Just like the "Google custom search" watermark in the searchbox at many sites. That's advertising, and unlike the people who pay them; Google's branding is shown *every single time* a user hits any site that uses one of their products.

If you OWN the advertising engine, it doesn't make much sense to pay for advertising. It's a self-reinforcing model.

Which makes me think of the PERFECT remedy: prevent Google from using it's distributed services to advertise itself - kill the Google branding on everything.

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I have used several competing search services, but once I started using google I found no reason to ever go back to the others. I have no complaints at all about google. I suspect that is why they hold so much of the market.

The remedy would have to be forcing Google to make a mess of their business, providing un-usable search results about half the time, slipping in advertiser links at every opportunity, without identifying them as such. Then, the competitors would again be Google's equal. Oh, and of course, Google would have to stop being so irreverent.

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I cannot understand the methodology used in ascertaining search engine market. Most of the server logs that I have access do not show that kind of Google dominance. Yahoo has taken a pounding the last couple of years, but Microsoft has come on like gang-busters, picking up the slack. Google tends to predominate on sites that are tech-related, are targeted to a very young users-base, or is image heavy. Microsoft holds its own, and some months even surpasses Google on sties that are static page heavy, serving up data in a more traditional library sort of fashion. This is because of Google's PageRank in-bound links JuJu. It's relatively easy to get a PageRank of 4 on a static page website. If the site serves many pages of decently organised data, which is not redundant, using valid web-standards, a PageRank of 5 can be had without sweating to hard. anything more than that is very difficult, unless the site is playing Web 2.0 strategies using short-spooled constantly flowing data at the site's main entry points. That is how a site acquires inbound links, and the data provided doesn't need to posses any persistent intrinsic value, or original and unique content. It just needs to be what people are looking for in droves today. Fresh inbound links pump-up Pagerank. That makes Google searches to heavily blog-weighted, and blogs are far too often, nothing more than other entities' work product; rehash served-up and slung-out.

Google Books may be the most underused outstanding data repository on the web presently. Its search functionality is still a pain, and need often be wrestled with to acquire the desired information, but Google has placed at any net-user's fingers, a gargantuan library, and a vast amount of it is public domain.

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I understand fairly little of your first paragraph. :) But couldn't agree more on the second: I use Google Books constantly. I would actually credit it with my gradual switch from using the Yahoo search engine to Google's.

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I post some of my Google Books research results on a personal web-board. These aren't all of the links to full collections I've pulled, and is almost entirely related to Early American Con.Founders. Let me know if you desire to comment at that board though. Sign-ups are presently locked-down, because it got overrun by a**l sex spammers, and I really do not care to expend time knocking them off a backwater board of mine that does not derive any revenue. I'll register you privately.

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