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Should universities profit from secret deals with credit card companies?

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In 2002, the Ohio State alumni association, acting with the university's approval, signed a contract to give MBNA the email addresses, mail addresses and phone numbers for 55,000 undergraduate students in exchange for a guaranteed minimum-payment and credit-card royalties from the affinity credit cards that the bank would sell to students. Under the contract, the credit card company was allowed to conduct at least five direct mail marketing campaigns each year in addition to three annual phone solicitations. While the credit card company also received information about faculty, staff and the parents of students, the company was explicitly prohibited from contacting these groups by phone. The credit card company was also allowed access to the university campus, where it could use a variety of marketing tactics to pursue students in-person.

Ohio State is far from unique; This week, Businessweek reveals that financial relationships between university alumni associations and the credit card industry are pervasive, explaining, "Some of the country's best-known and largest schools have multimillion-dollar credit-card deals, including the Universities of Michigan, Minnesota, and South Florida. Private schools also have these typically secret deals, but information about public institutions is more readily obtainable under disclosure laws."

Affinity cards are credit cards spiced up with a mascot or logo, to create a warm, fuzzy feeling that temporarily obscures the 18 percent interest rate. These cards are especially effective marketing tools for students, who want to support their schools and identify their schools with safe sources of information and advice. In 2006, the Ohio State alumni association earned $1.2 million in royalties from such affinity cards.

The article explains that alumni groups often take the lead in arranging for affinity credit-cards. Schools usually approve the contracts and provide the necessary access to student information, often allowing "on-campus hawking of credit cards through T-shirt giveaways, phone campaigns, and in-store promotions." Despite their obvious leverage, the universities do not negotiate favorable terms for students--in fact, the article reports that some schools use the same maneuver used those who marketed sub-prime mortgages--low-teaser interest rates that are quickly replaced with much higher double-digit ones.

The troubling dimensions of this practice force us to think about the role of universities in the lives of young people. Fundamentally, these universities are abusing the trust that students place in them on an issue that many young people find incredibly confusing. Because universities are where students turn for genuine counseling on everything from sex education to career advice, students are conditioned to think that a credit card marketed to them through their school is "safe" or good for them, when in fact, universities are simply functioning as profit-seeking brokers.

Most troubling is that, for a relatively small amount of money, universities are forfeiting the opportunity to provide students with the "safe" credit experience they are probably seeking. Universities are among the best positioned potential providers of financial education and credit products that facilitate responsible consumer behavior. I learned how to check my credit score and read my credit report from credit counselors at the Harvard University Employees Credit Union, which offers free credit counseling and low-interest credit cards and loans to students, faculty and staff. In the same way that they are seeking health, wellness and career advice, students naturally turn to school for advice on their finances, which are often the source of anxiety and confusion.

The ideal would be for universities to embrace this potential role and aggressively provide students with honest and accurate financial education and advice, instead of facilitating manipulative marketing ploys. But at the very least, legislators should act quickly to prevent universities receiving state funds from engaging in these kinds of deals. In Washington State, legislators only had to voice displeasure in order to have an impact. After legislators voiced concern over the Washington State Alumni Association's 10 year-long, $500,000 a year contract with MBNA in 2006, the alumni association responded by removing student information from their renewal contract with the credit card company.

The first step is for universities to do no harm: legislators should act to prevent these deals that inevitably result in students being misled and manipulated. Hopefully, however, universities will choose to embrace financial literacy and education as an area in which they can actually have a very positive impact on the lives of their students.


7 Comments

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Shonu Gandhi: Thanks for this! Makes me think of the NYTimes piece this week about the totally free Berea College in Kentucky. What a service to their students they are doing. Somewhere along the way, typical colleges decided that their job was to increase endowments at all costs.

Maybe USNews & World Report's rankings are partly to blame for this race to pad the endowment?

Anyway, Dave Ramsey says:

Vince called my radio show with a problem that has become a trend. Vince signed up for multiple cards during his sophomore year at college to get the free campus t-shirt. He wasn't going to use the cards unless there was an emergency, but there was an "emergency" every week, and soon he was $15,000 in debt. He couldn't make the payments, so he quit school to get a job. The problem was, without his degree, his earnings were minimal. Worse than that, he also had $27,000 in student loans. ...

Vince was one scared 21-year-old with $42,000 in debt but making only $15,000 per year. What's scary is that Vince is "normal." The American Bankruptcy Institute reveals that 19% of the people who filed for bankruptcy last year were college students. That means 1 in 5 bankruptcy filings were by very young people who started their lives as financial failures. Do you still think it is wise to give a teen a card? I hope not.

http://www.daveramsey.com/etc/cms/index.cfm?intContentID=3592

It annoys me to no end that I receive such advisements. I thought my school was offering me something as an alumnus the first time I received the offer in the mail. Shame on the credit card industry and my school for exploiting my name.

1849: Go here https://www.optoutprescreen.com/opt_form.cgi to opt out of receiving all Credit Card offers if you want. I did it last year, and after 3 weeks, got nothing else in the mail. Saves me time, saves the world's trees. Enjoy! :)

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The Credit Card scheme is only one of many similar arrangements to which Colleges and Universities and their associate organizations have joined with Banks and Financial Institutions to "market" to students. The providers of guarenteed loans were probably the worst offenders -- many a college or university had administrators driving a nice Lexus, leased for them by the "Preferred Provider" of loan services. Likewise Bookstore Managers who downplayed the second hand trade, the discounted on line trade, in favor of fresh copies of the 21st edition of a popular text, ended up with lovely vacations in Hawaii and other such perks.

State Legislatures need to investigate all parts of this, including the credit card scam, and at least in terms of public colleges and universities and the community colleges -- end the practices. Private Colleges probably would follow the lead, particularly if it was reported.

In reality is is little different than the promise of band uniforms in exchange for an exclusive contract on pop and snack vending machines in middle and high schools.

So are they still telling teenagers that they need to get a credit card, buy a CD every month and pay the bill for the sake of "establishing a positive credit history?"

That was the advice I got, in 1988. I think I finally settled my revolving balance around 2000 or so.

So now that I'm old enough to feel entitled to give teenagers free advice, I'd have to say don't be in such a hurry. Keep your checking account balanced for a couple years first, and then gradually incorporate a credit card by transferring purchases that you're already in the habit of affording.

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Better yet. The advice we should be giving our college students is that they need to run for their life when they see a credit card offer. These guys are predators. Their contracts are full of tricks and traps that most attorneys have difficulty interpreting. Stay away from credit cards all together. You establish good credit by not having any bad reports. The credit score is a scam to get people to borrow money so they can borrow more money, and end up in economic slavery.

Jim
http://www.thetruthaboutcredit.com

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How much tuition could the schools be rebating annually if they just passed the fees back to the student body?

Uusually when someone gets a name to sell for a mailing list they've provided a separate service to get it. (Yeah, it goes without saying that in a country with decent privacy laws this would be unlawful six ways from sunday...)

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