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The Case Of The Missing Google Phone

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The announcement of the 34-member Open Handset Alliance Nov. 5 combined elements of Sherlock Holmes, Microsoft and, of course, Google. All had various lessons to teach observers of the cell phone industry as the partnership embarks on an ambitions program of developing new software for wireless devices.

All of us could be winners -- if the biggest hold-outs would get with the program. But that's not likely.

Speculation leading up to the announcement was not an example of singular sleuthing. Most of the reports, particularly those focused on one potential partner or another, were wrong. Also wrong was the speculation of a Google device.

Rather, the Sherlockian lesson here comes from the second-most quoted text in the canon of Holmes stories, from the story “Silver Blaze.” While inspecting the murder of John Straker, the trainer of the race horse, Silver Blaze, Holmes and Inspector Gregory of Scotland Yard had this immortal exchange:

Inspector Gregory: "Is there any other point to which you would wish to draw my attention?"
Holmes: "To the curious incident of the dog in the night-time."
Gregory: "The dog did nothing in the night-time."
Holmes: "That was the curious incident."

One draws from this that it is as important to notice what did not happen as it is to notice what did happen. Look at the list of carriers who have become affiliated with the alliance. China Mobile has 332 million subscribers. NTT DoCoMo has 53 million. KDDI, Japan’s competitive wireless carrier, has another 28 million. Telecom Italia has 34.3 million and Telefonica has 149 million worldwide. The smallest of the four major U.S. cellular carriers, Sprint with 54 million customers and T-Mobile with 27 million the U.S. (around 112 million worldwide).

Who was missing? The two largest U.S. cellular carriers, AT&T with about 65.7 million subscribers and Verizon, with 63.7 million are not members, and it’s easy to see why. Here’s the mission statement: “Each member of the Open Handset Alliance is strongly committed to greater openness in the mobile ecosystem. Increased openness will enable everyone in our industry to innovate more rapidly and respond better to consumers' demands.” Does that fit the description of any major cellular companies? I can think of two, and their trade association, which might object. Verizon and AT&T were invited, but declined.

For the record, Verizon has said it wouldn’t rule out joining. Verizon Wireless spokesman Jeffrey Nelson told a number of publications Verizon hasn’t ruled out joining, saying the company shares the goal of more open development for mobile applications.

Pardon the skepticism, but this comes from a company that went to court to challenge even the weak “open access” features of the 700 MHz auction that would allow for devices to be used on different services and for more open applications. (It’s true Verizon withdrew their court challenge. But they simply had their trade group file the same thing instead.)

This from a company that is still said to be fighting the issue at the FCC, and which testified against open access in July. Steven Zipperstein, the Verizon Wireless general counsel, told the House Telecom Subcommittee on July 11 that an “open access” regulatory requirement would lead to harm to the network and even decrease the incentive for cellular companies to invest in their own services because “they would simply be in the business of providing airtime.” AT&T has no interest. They captured the iPhone after Verizon foolishly punted, and one company can only stand so much innovation.

There’s no guarantee that at the end of the day all of the companies involved will hew to the Open Handset creed. Will the Chinese, or the Japanese? Who knows? But the fact that they are at least in at the beginning is very promising.

Another missing party leads to the second element of the Open Handset Alliance philosophy. That missing party is Microsoft. It, along with Palm and RIM, companies which already have their own wireless operating systems, are also missing from the consortium. What is present, however, is the original philosophy that made Microsoft dominant. It doesn’t matter how cool a device looks. Without the right software, it’s just plastic, metal and silicon. Who needed a commoditized box when there was software to be sold to put into it? It’s better to let companies who know, or think they know, how to design phones, to build the actual products. That’s why you never saw a Microsoft computer. On the other hand, the lesson can be forgotten. Zune anyone?

Google was smart enough to stick to the basics of what it does well in putting together the consortium. It does software. It does systems. It doesn’t do boxes. That’s why there won’t be a gPhone.

That’s why it was a shame that Google was more or less dragooned into the spectrum auction the FCC will conduct early next year. Google originally didn’t want to play because they don’t want to build a cellular network. They would perhaps have liked to buy some spectrum wholesale to see what could be developed, perhaps, but that’s a far cry from a whole wireless network from scratch. Putting up towers and arranging all the intracacies isn't what Google does well -- at least for now.

With this project, Google stuck to what it now does well, in a partnership that includes a lot of companies that do a lot of things well. If it works out, even Verizon and AT&T may find themselves dragged along into a more open future.


9 Comments

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The biggest holdout is Vodafone, the British-based mobile octopus with 200 million subscribers, counting its 45% share in Verizon. Surely Verizon wasn't acting independently of its major shareholder on this.

You are giving these hold-outs way to much credit. The holdouts are monopolistic creatures that are simply bad for the public good. They are holding out because what is in the consumers interest is not in their interest. Anything that keeps Verizon from turning perfectly good phones into crippled turd-bricks that they can charge per/kb to run garbage Java apps is something they aren't going to sign up for.

I also think the business premises showcased here resembles an HBS manual from the 80s, ie outdated.

Who needed a commoditized box when there was software to be sold to put into it? It’s better to let companies who know, or think they know, how to design phones, to build the actual products. That’s why you never saw a Microsoft computer. On the other hand, the lesson can be forgotten. Zune anyone?
Apple disproved all of this, they are selling the same damn laptop and PMP as everyone else in terms of hardware while charging an enormous premium (ref: Steve Jobs Tax). They are even able using market power to play hardball with manufacturers to lower prices ala Wal*Mart. Microsoft itself is even seeing great success with its XBOX 360. Sorry Tom Friedman but you are just wrong if you think hardware is ever just a raw commodity, because without complementing software its value to a consumer is zero. They are complements, and they must go hand in hand.

Here are my guesses, in contrast:

Google WILL release a gPhone, but it will just be its logo on an endorsed smartphone, probably made by HTC. The Android OS is the real story, it will be an innovative implementation of google web-apps and browser, combined with third party open source apps (Woohoo NES emulator on my handheld!) and basically anything else that can run on a next-gen smartphone, including enterprise apps. Iphone, RIM, and Android rule the mobile space, Windows Mobile lingers and Palm dies a slow death.

Google, who is already sitting on an absolute MOUNTAIN of dark-fiber and servers will snatch a piece of the spectrum in the US and provide FREE AD SUPPORTED WIRELESS BROADBAND by 2012.

Only snafu to this awesome mobile revolution will be the dinosaur telecoms and moronic FCC combined with petty legislators. Oh wait, thats kind of a big snafu :(

This should be a simple thing for a Democratic administration to take care of -- simply pass a law demanding open architecture in the industry including hardware and software that can work on any network. Then, invalidate all cell phone contracts that are used to lock up consumers. Simply create an environment where a customer can use whatever service is best for them at any given time.

thosethingswesay.blogspot.com

Until Google can introduce a phone that allows for video conferencing, this is all much ado about nothing.

And the reason Apple charges a "premium" or a "Steve Jobs tax" is because the devices are well designed, function generally as advertised, play well with others, and support is generally responsive. Try saying that about your average Dell shit-box. There's a reason the iPhone took off and represents a far more serious threat to the status quo. It works as advertised, though the texting features are too difficult to master to make it push aside the Blackberry. When the iPhone becomes a personal gaming device a la the PSP, all bets are off.

Well I am not a gamer so I'll leave that to Mr_Blifil.

Two things already on the market will make the iPhone take off like a rocket. First is a Bluetooth portable keyboard. There is already one on the market though I haven't been able to confirm its compatibility. With anything close to a full size keyboard available the iPhone becomes the ultimate blogging device. A folding keyboard with the same dimensions as the iPhone would give you something very close to the QWERTY portion of the keyboard I am using right now. The second is a larger external display. There is already a product by Motorola that allows a 8 1/2" display from a video iPod. Once again I haven't confirmed compatibility but the combination of an iPhone, a portable display, an external keyboard, online file storage, and online productivity tools takes portable computing to a whole different level. Most of the time your iPhone would remain a combined phone, music player, stock checker, but find a flat spot in a Wi-Fi hotspot, whip your display and keyboard out of your brief case and bingo - good bye laptop.

Alternatively Apple could introduce the iPhone plus. By doubling the form factor and including a folding element you would have a product that simply kills the whole tablet market and provides a good alternative to the componetized version suggested above.

How about it Mr_Blifil? Touch screen gaming with a screen 4x the current iPhone? For that matter building in a video camera is trivial. Put your iPhone plus on a portable stand, put in your Bluetooth headpiece and you have video conferencing on demand. Dick Tracy look to your laurels.

There are rumors that Apple is going to introduce a tablet device (manufactured by ASUS). They might not want to compete with themselves by also making a larger form factor iPhone.

Besides... there's a reason why laptops have grown larger, not smaller, in recent years. Small screens and especially keyboards suck. IMO a device has to either be small enough to fit inside a pocket (iPhone) or it might as well be a full fledged laptop (MacBook/MBP).

Then again, Apple is unpredictable and capable of succeeding where others have failed. So who knows!

Thanks for the info. But when it comes down to it there may not be much of a distinction between a tablet device and a larger factor iPhone. I mean it is a given that the tablet will have Wi-Fi capability, even the new iPods have that, adding phone capability would seem to be a now brainer.

I would think there would be plenty of market for something between a pocket phone and a lap top. For example a standard trade paperback is just a little larger than four iPhones and would be large enough that a touchscreen keyboard would be fully functional. And of course when the keyboard is not needed would give you a larger screen than the typical portable DVD player. A device 9" x 6" x 1/4" thick might not fit in your pants pocket but it would easily fit in a purse, jacket pocket, or portfolio. To say nothing of a college students backpack.

I can totally visualize some kid typing away taking lecture notes then at class end seamlessly transitioning over to a nine inch video iPod with text and voice capability. I used to walk to work carrying a pretty small form factor laptop. It was still a pain. Give me a 9" x 6" iPhone and I'll find a way to carry it.

"Average Dell Shitbox",when configured appropriately and your precious Mac Book Pro are the exact same hardware, one costs at least 25% more. Don't hate on Dell because of Vista. I hope you are enjoying your $500 aluminum case with logo! ;) As for iPhone gaming, I've tried it already, using the TIFF hack to install 3rd party apps.

My POINT is if Apple had the same take as the Google alliance, I could do all of these things WITHOUT breaking the EULA, risking bricking gadgets with no recourse and having to constantly lock horns with Apples own staff, not to mention genius bar cretins, just to get my hardware to do what I want.

It's a nice common-sense solution, Destor, and as such, it stands an iceberg in a red state's chance of passing. Why? Three words:

Telecom Lobbyists Money.

It's sad to see how US citizens are bent over the barrel again and again by the telecoms, and made worse by their bs. about 'innovation.' The only 'innovation' that I can credit the US telcos with is defining 'broadband' down to 128kbps, which is why the rest of the world laughs at the US in terms of broadband speed, and many other crucial indicators.

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