Fools Gold: Exploitation and the New Economy
How screwed up does the world have to be that even our games are the site of global labor exploitation? As the New York Times highlighted yesterday, first world game players are actually paying to have third world workers "mine" for virtual gold in computer games, so that the first world workers can cheat.
We're not talking chump change here-- with tens of millions of real dollars exchanged for virtual gaming goodies. And sadly, Chinese workers mining for that virtual gold see the usual global capitalist exploitation. A Chinese worker takes about four hours to get 100 virtual gold coins and gets paid $1.25 for that effort-- or 30 cents per hour -- yet an end-user gamer will pay $20 for those coins, meaning middle-men take 96% of the value of the Chinese workers labor.
So what does this mean?
That American games are so pathetically lazy that they would rather steal from the labor of Chinese workers than play honestly? Sure.
But the sad part of the story is that you have often relatively educated Chinese workers taking these virtual sweatshop jobs-- work that produces nothng of value for their own countries and nothing of real value at all, a net loss of wealth across the board. It's a standin metaphor for how obscenely off-kilter inequality in the world tilts workers in developing nations away from production that would actually benefit their fellow citizens and instead act as virtual butlers for the silliest luxuries of the developed nations.
Not all trade is good or benefits both partners. When inequality is pervasive, it can destroy values on both sides of the trade. In that sense, this trade in global cheating is a pretty decent metaphor for all that is bad in the present global economy.
Update: I'm bemused by some of the comments, since some say I object to Chinese workers "gettng paid" in a fair exchange, except of course they aren't being paid for their labor. They are being paid for 4% of the value that first world games place on their labor, with 96% of the value going to middle men who skim profits off that labor.
But that's the conflict in perspective. Some people look at global trade and just see a fair exchange between consenting adults, while ignoring the profiteering in the middle that feeds on global poverty.



















Oh my god, who fucking cares? Online gaming is an odd, odd world, and it's not cheating to let other people play when you aren't. Let's not make a big deal out of this. What we should really be disturbed by is not the industry but how seriously people take online games.
June 18, 2007 1:48 PM | Reply | Permalink
These are billion-dollar entertainment enterprises and have the capacity to distort the labor markets of developing nations, which is why we should care. (BTW under the gaming rules, this is all cheating).
But the point is that this is just the most extreme distortion of global labor markets. Call centers in India take highly educated people there, who could be being trained to be doctors to heal the sick or taking on other skilled work needed, and insteads diverts them into relatively low-skilled service work.
Inequality skews labor choices around the world, which is what this story highlights.
June 18, 2007 1:56 PM | Reply | Permalink
Nothing tangible is produced and a massive amount of effort is being put into producing nothing.
I shouldn't say nothing is produced, there are people who actually make large profits off of the playing of on-line games, and many of them are American. We are quickly becoming a country where the uber wealthy make their money by producing nothing of value for our economy and only want to syphon off profits of workers of other countries all the while reinvesting nothing back into our economy. And this 3rd world foreign labor pool are treated no better than, and in reality they are nothing more than, slave labor.
The new global economy of the 21st century...productionless wealth accumulation which only benefits the top 2% of earners. Is this "the world is flat global economy" that was supposed to be a panacea of opportunity for the American worker I've heard so much about?
June 18, 2007 2:27 PM | Reply | Permalink
Newman, this has been going on for a long time now--it's not news just because it finally made it into your New York Times Sunday Magazine.
Look, the average wage in China is something like $0.40/hr to begin with. So, let's say that someone is getting paid $0.40/hr to sew shirts, the shirts in turn are branded by the Gap and sold for $20 a piece. How many pieces can that worker make in an hour? I'm betting more than one. Comparatively, paying people to play World of Warcraft is significantly less exploitative--especially when you consider that people here do it for fun, often actually willfully sitting at their chair staring into virtual worlds for twelve hours at a time.
For what it's worth, it doesn't take any special skills or training or Doctorate level education to play and be good at world of warcraft. Children play the game. And I'd be willing to bet that just as in other industries in China, the people who farm gold are low-skilled rural migrants who have moved to the cities in search of better employment--not hopeful doctors-to-be who gave up their dreams to play video games.
Furthermore, given that there are 1.3 billion people in China and possibly 200 million have no job at all while countless others are rural peasants with essentially no income, I seriously doubt that paying people to farm gold in an online game is going to skew the labor market in China. There is excessive low skilled labor in China. Gold farmers aren't depressing wages.
June 18, 2007 2:29 PM | Reply | Permalink
This should so be part of the immigration bill just so I can watch Michelle Malking explode.
They're willing to play the levels that Americans just won't play!
Also, we should have H1-G visas to bring in gamers who can beat super tough bosses at high levels.
thosethingswesay.blogspot.com
June 18, 2007 2:56 PM | Reply | Permalink
Reece says people play online games just for fun, so paying peanuts to Chinese "workers" to play can't be bad. Guess what. People engage in sex for fun too, so I guess the Thai women who are near slaves in the sex trade can't be exploited workers either.
In my book of definitions, when a wealthy country like ours disrespects workers in another country, or ours, for that matter, by paying very low wages for non-productive work, that is a bad thing.
Hoppy in Sacramento
June 18, 2007 3:09 PM | Reply | Permalink
I've played these games before. There's alot of stuff the happens in real life on the games.
The reason why peaple pay money for gold is because the games are designed that way. getting gold is boring, repetitive and time comsuming. if you have a full time job it's easier to just buy the gold.
Another funny thing is peaple complain about the chinese workers, and harass players who speak chinese thinking they're workers even when they might really be regular players.
wierd.
June 18, 2007 3:34 PM | Reply | Permalink
They get pissed off because they think it's cheating.
Personally I have no problem with it. The workers sit at a computer. OMFGWTFBBQ so much work!
June 18, 2007 4:53 PM | Reply | Permalink
It's a service, it's a service for people who like games but don't want to spend their leisure time at the drudge part of the process. This is something that turns some people off morally, but is that so much different than paying an illegal immigrant to take care of your yard and going to the gym for your exercise instead? Or paying for snow removal and going to a gym while it's being done? Or paying for sit-down service at a dinner rather than doing a buffet line? See, I do my own yard work and think people are stupid for paying to go to a gym, and they think I don't "get" the true proper health benefits of gyms. Ever since we invented money, we've been making these trade-offs of labor, labor we want to do, labor we don't want to do.
What was really interesting, if you read the whole article, is that several of the gold farmers he spent time with liked to play the game themselves after work. One even paid for gold from another farmer!
Mainly the descriptions of what they do reminded me of assembly line work, terribly, numbingly boring (except for the one instance where an employer tried putting together a group to play at a higher level,) but with much less physical risk than a factory assembly line.
June 18, 2007 4:56 PM | Reply | Permalink
Heck, it strikes me that the difference between this and hiring an illegal alien to prune your hedges is that this is... well.. legal.
And I can't think of a reason it shouldn't be. Why shouldn't people be able to buy services from others in foreign countries?
I guess Nathan's arguing they're underpaid but isn't that to be expected? It's not exactly a vital job.
thosethingswesay.blogspot.com
June 18, 2007 4:57 PM | Reply | Permalink
An "end-user gamer pays $20 for..." 100 of nothing. Now, who is being cheated?
June 18, 2007 5:08 PM | Reply | Permalink
Newman, this post demonstrates exactly why it's so difficult to take you seriously.
Reality check: While paying others real money for in-game commodities is generally considered cheating the game, and a violation of subscriber contracts, it's hardly the "most extreme distortion of global labor markets." Many kids do this in America as well, and they're typically people who spend a lot of time in the game anyway, and are particularly adept at finding loopholes in the game design to extract resources far more quickly, sometimes exponentially more quickly, than normal players.
Reality check: call center workers aren't going to become doctors otherwise, because the additional training to become a doctor, as well as the ongoing costs of practice, takes a vast amount of resources they don't have such as capital and enough skilled professors and universities. That's why they're working in call centers, to acquire the wealth to live an Indian middle class lifestyle, that can afford things like medical care and to build more medical universities and such.
I'm not endorsing it (I think the whole business model of online games and treadmills is a mistake) but being paid to do the less fun elements of online games is hardly a terrible "labor exploitation" and is frankly a rather safe and intellect building exercise (to find all the exploits and outsmart designers) compared with a lot of other things, like working in a cafe or such.
June 18, 2007 5:28 PM | Reply | Permalink
Great point, Kozmik.
A job handling some of the routine functions of a game is probably far more stimulating and humanizing than a job at McDonald's.
thosethingswesay.blogspot.com
June 18, 2007 5:33 PM | Reply | Permalink
"assembly line work, terribly, numbingly boring "
For a little perspective, almost all work in the history of humanity has been more tedious than assembly line work. How about washing dirty laundry by hand stooped over a bucket of ice cold water beside a river while being bit by mosquitos that may carry malaria. Or how about planting rice stooped-over knee deep in feces and parasite contaminated water all day beneath a hot sun. If those are the options, I'll take assembly line work any day.
Also, what's fun in a video game is highly subjective. Games a few decades ago, when PONG was all the rage, were incredibly tedious and pointless by today's standards. Even gold mining in the typical online RPG is relatively fun with complex game dynamics, by comparison. And for some who use "exploits" of a game design loophole, it's as exciting and gratifying as counting cards at a casino and outsmarting the house.
(btw, I find all online RPG incredibly tedious after only a short while, especially because the typical player tends to be practically a shut-in socially, and I haven't seen any major innovation in design or technical capability in a while. There are no shortage of people who find them incredibly compelling though.)
June 18, 2007 6:07 PM | Reply | Permalink
Something else struck me about the story. The Thomas Friedman model is an annoying variant on Ricardo, that other countries benefit not from low wages but from something they do better; hence his calls for education as a remedy. It seems contradicted by the evidence, including shortages of educated labor abroad. But you know, for once he lucks out. Here most of us over 18 honestly don't know how to do their job (and don't care to). I sure don't. This isn't exactly progress for developing nations, but I'm not sure it's the worse test case for free trade either.
John
http://www.haberarts.com/
June 18, 2007 6:12 PM | Reply | Permalink
The reality is that these kids are doing a service that is highly valued in the developed world, for which they're doing almost all the work and seeing almost none of the proceeds. Due to numerous middle men and the relative scarcity of their skills, not to mention morals.
If Newman actually wants to help these kids, why doesn't he set up his own operation and operate it as a non-profit!!? Get as much of the revenue to the kids as possible, and reserve part for college tuition or mirco-finance or such.
But instead, what will Newman do? Just piss-and-moan and sell books and blog posts to angsty, privileged Americans, which is how he makes his living. And I'll bet he's rather better off than these 3rd world kids, who he isn't helping one iota.
That's what I can't stand about people like Newman, who I basically consider clueless ideologues and really kind of bottom-feeders off the issues they claim to advocate for.
Talking about paying for nothing, how does Newman get paid, and what has he done to help anyone?
June 18, 2007 6:36 PM | Reply | Permalink
I'm sorry, but Mr. Newman uses some supremely defective logic.
"So what does this mean? That American games are so pathetically lazy that they would rather steal from the labor of Chinese workers than play honestly? Sure."
Americans aren't "stealing" from Chinese workers, they're paying them (in your own words) "tens of millions of dollars...for virtual gaming goodies." It's not stealing if you pay for it.
"But the sad part of the story is that you have often relatively educated Chinese workers taking these virtual sweatshop jobs-- work that produces nothng of value for their own countries and nothing of real value at all, a net loss of wealth across the board."
There are so many false assertions in this sentence, it's hard to know where to begin.
First, these are far from "sweatshop jobs." These are jobs that allow people to sit in a chair all day and play video games. People enjoy playing video games. People who are good enough that other people will literally pay them to play video games all day almost certainly enjoy playing video games (otherwise how did they get so good?) Americans are paying Chinese people to do something that they enjoy! Cue the outrage!
Second, their jobs aren't producing "nothing of real value." They're producing something that American gamers value: virtual gold in computer games. Not only do American gamers value virtual gold, but they're also willing to pay for it. I don't particularly like paintings and I think purchasing paintings is frivolous and wasteful, but that doesn't mean artists produce "nothing of real value." You don't get to decide what's valuable and what's not.
Third, it's not a "net loss of wealth across the board." American gamers are getting something they value (virtual gold), and Chinese laborers are getting something they value (money). If the Chinese laborers could get more money doing other jobs, they would. So if this "global labor exploitation" ended and the Chinese laborers got different jobs, they would lose money. Taking away high-paying jobs (relative to what those laborers could otherwise make) just because you don't deem them honorable enough is an odd way of helping third-world workers.
"A Chinese worker takes about four hours to get 100 virtual gold coins and gets paid $1.25 for that effort-- or 30 cents per hour -- yet an end-user gamer will pay $20 for those coins, meaning middle-men take 96% of the value of the Chinese workers labor."
$1.25 per 100 virtual gold coins seems like a tiny number and is certain to cause outrage among American readers, but $1.25 is worth a lot more in China than it is in America. Someone making 30 cents per hour makes $624 per year. The median household income in America is roughly $44,000 per year, so $624 per year must be an outrage! In reality, however, the median income in China is only roughly $900, which means that these Chinese laborers are making 70% of the median national income. For the sake of comparison, 70% of the median income in America is roughly $30,500. So while the Chinese laborers mining for virtual gold aren't making upper-class wages, their wages certainly have some purchasing power. But why use legitimate arguments when you can win with misleading statements and deceptive statistics?
June 18, 2007 6:43 PM | Reply | Permalink
Right Hoppy,
Being paid to play video games for profit where the greatest risk is carpal tunnel syndrome, that's totally equivalent with being paid for sex where the risk is HIV/AIDS.
Playing a less fun element of a video game from the safety of your own home or internet cafe as a freelancer or even a sweat-free "sweatshop" where a person may share a chair and keyboard with another worker... that's exactly the same thing as having someone physically insert part of themself into part of yourself to deposit fluids, in a filthy brothel where you may share dirty sheets with other workers, under guarad from a pimp or madam who will physically beat you for attempting to leave.
Totally the same thing.
That's a great example of exactly why I take your opinions so seriously Hoppy. For the insight and intellectual rigor you apply to matters.
June 18, 2007 7:05 PM | Reply | Permalink
I play World of Warcraft. I'm not fanatical about it, but I probably put 10-15 hours per week into it. I can understand why people choose to buy in-game commodities for real money, though because I work in the U.S. labor market such a choice is beyond my means even if I were inclined to spend my money that way. ($15 per month for the subscription is enough for me.)
As for gold buying and selling, I think a number of posters in this thread have addressed the economics of it. In terms of labor exploitation, well, that's almost laughable. But whatever blows your social economic justice skirt up, I guess.
I guess it is "cheating," though technically it is only against the Terms of Service and the End User License Agreement, which are documents written by corporate lawyers who have been with tasked with claiming the universe for the corporation. It remains to be seen whether these TOS and EULA documents would hold up if challenged. They're so rife with double-speak and internal contradictions that probably the last thing the software companies want is a serious challenge.
Are gamers who buy gold "lazy"? Is that even a question worth asking? Playing the game is a recreational activity. Within the game the exchange of certain commodities is possible. People trade gold and goods all the time, and many people trade time for gold as well. It's only when medium of exchange is so-called real world money that anyone gets huffy about it. But what is real world money but a means of attaching value to something, like, say, one's time? So if I say to you, I will spend my time helping you do X in the game for Y gold, that's okay, but if I say, I will give you X dollars for Y gold, that's not. Even though both are essentially an exchange of one kind of time value for another.
The thing is, in many ways these games are poorly designed. In order to do things which are most enjoyable, you often need to spend an inordinate amount of time doing things which aren't enjoyable at all. You "farm" commodities to enable you to succeed at various game challenges. The challenges can be fun, the but farming? Not so much. That some people maximize their enjoyment in the game by trading real world time (in the form of money) for in game time (in the form of farmed commodities), strikes me as really sensible. The real key is that each party is getting value.
A more genuine issue with the selling of in-game commodities is one of intellectual property. Who does the gold belong to? The company who publishes the game or the people who spend their time generating it? Superficially it might seem like the answer is obvious, but maybe not. Certainly it's a question around which debate remains.
So we're left with, um, what? Some people pay money for something that other people think they shouldn't pay money for. There's something new . . . not.
June 18, 2007 7:14 PM | Reply | Permalink
Well, ya nailed it.
This whole debate has nothing to do with economics at large. It's more just a shrug of the shoulders that says "People pay for that? And people accept wages to do it?" It's an oddity, not an issue.
thosethingswesay.blogspot.com
June 18, 2007 7:33 PM | Reply | Permalink
I don't play on-line games (unless one counts commenting here at TPM an online game) so I can't comment on this, except that it befuddles me to see a level of passion here usually reserved for the Israeli/Palestinian conflict. But I will have to say this:
is worth the price of admission alone. It may be the TPM sentence of the week, and it is only Monday. The image is positively Wolcottian.
aMike
June 18, 2007 8:25 PM | Reply | Permalink
It sure is easy to make your point when you misstate someones comments, isn't it? But, if it entertains you to do so, please continue. No offense taken.
Hoppy in Sacramento
June 18, 2007 9:17 PM | Reply | Permalink
In this context, globalization sure does sound like a big joke...online pachinko parlors, that's all this is...
June 19, 2007 4:46 AM | Reply | Permalink
When I first read this post, I almost fell off my chair laughing. Is this a joke? How desperate do you have to be to find examples of eeeeevil capitalism to pick on video game players? How devoid of any understanding of economics do you have to be to call paying a market rate for a service "stealing their labor". How arrogrant do you have to be to call video games, "nothing of value"? Memo to Nathan: Dude - if people are willing to pay for it, by definition it has value.
Nathan Newman, who in recent posts has actually improved the quality of his arguments somewhat (although I rarely agree with him), has reverted to form and takes the prize for the silliest, most ridiculous post I have read in a long time.
The serious point though is the mindset that this post reveals. Hostile to trade, hostile to capitalism, hostile to wealth, hostile to technology and hostile to freedom. The modern far left in a nutshell.
June 19, 2007 5:06 AM | Reply | Permalink
Actually, this post is interesting for several reasons- not the least of which being that it gives us a glimpse into our own country's potential future.
As manufacturing and (to some degree) technology shifts overseas and income inequality continues to grow, we will become a nation of many who make burgers for, mow the lawns of, and yes- maybe even play video games for, the very wealthy few.
June 19, 2007 8:28 AM | Reply | Permalink
I'm rather surprised at the general level of idiocy running around here. Have none of you ever heard of the concept of fair trade?
Look, ignore for the moment that this is video games. If they were picking coffee, this would be a familiar refrain. Worker exploitation in developing countries, which is really unnecessary, since the end product produces plenty of capital to pay them fairly. The problem is, someone in the middle realizes they can overcharge the buyer and underpay the worker, so why bother with fair working conditions?
Remember: 72 hours of work a week, rather poor living conditions, and not enough to amass any savings. Folks, if you don't recognize that as classic exploitation of the proletariat, it's because you're too distracted by the flashy screen. Go back to fucking WoW, and come back when you're ready to actually think about the economics.
June 19, 2007 9:19 AM | Reply | Permalink
Oh I've heard about it, all right. It's just an inherently bullshit concept.
How do you know when trade is "fair"? Who are you to decide that this particular instance is not "fair"?
Is it not fair because there's a wide difference between wage cost of the production workers for this particular commodity and the price of that commodity? Since when does the wage of a production worker necessarily have any link to the value of the product being produced? Should a factory worker manufacturing airplanes, which sell for tens of millions, be paid more than one manufacturing cars, which sell for much less? Is a Wall Street stock analyst who makes $500k a year being "unfairly" exploited because the fruits of his labor enable the firm where he works to reap millions in profits?
If you look at the economic rise of Asia in the last 50 years - first Japan, then Southeast Asia, Korea and Taiwan and now China - which is an astounding human achievement responsible for lifting hundreds of millions of people out of poverty, it was accomplished in no small part by the growth of jobs similar to this one. Jobs that leftist numbskulls like you would have them turn down.
June 19, 2007 12:50 PM | Reply | Permalink
No, not turn down. I'd give them the right to organize and bargain collectively, which the authoritarian regime in China currently denies them. I'd give them freedoms of expression, particularly those of assembly and of the press. I'd like to see them paid overtime, and perhaps have workers comp for the repetative stress injuries which, while not as dramatic as losing an arm to factory machinery, can be excruciatingly painful and debilitating for many kinds of work. Is that really so hard to understand?
Now, thankfully, I am not all-powerful, and can't go about granting things like this, but analyses like that presented in the NYT and by Nathan can lead to the development of mechanisms in which I might, in fact, be able to assist with some of the above advances.
But all of this is elementary labor economics. If you're really that pissy about someone possibly caring about worker exploitation, then your quarrel is not just with me, or with Nathan, or with all of the "leftist numbskulls" on this site (why do you bother coming if we bother you so?), but with Steinbeck and Cesar Chavez and anyone else who's bothered to advocate for workers rights in the past two centuries. Which ultimately proves Nathan's point -- for all the tittering about how this is nothing but a bunch of gamers, your dismissals are grounded in a lack of respect for any form of labor protections. Given his (and my) predilictions towards actually wanting to protect same, his calling attention to the issue proves anything but irrelevant or silly.
June 19, 2007 11:00 PM | Reply | Permalink
Just so long as we're careful to point out Newman represents the fringe left. Not the broader left, left center, and moderate-left.
June 20, 2007 2:27 AM | Reply | Permalink
Yes, we know about the repressive regime in China. That's not the point of this article, specifically, which is the video games. Newman is so wound up mostly be cause he finds the notion so offensive in this particular case, not because of labor rights or such.
June 20, 2007 2:32 AM | Reply | Permalink
Ah yes, I've written multiple times about Chinese repression of labor rights, I note specifically that this issue is a "standin" for a broader set of concerns, but you can read my mind and I'm just offended by computer games (which I actually quite enjoy myself).
The rationalizations of those who deny concerns over global labor rights is neverending.
June 20, 2007 9:35 AM | Reply | Permalink
The fringe left? Not the leather tassel left, or the left thumb, or the left sleeve? It might be the left shoelace! I prefer the left cufflink, myself...
Left, right, whatever. Newman represents organized labor, or at least the most vital wing currently. Whether you call that the fringe or the core depends on your perspective, I guess.
June 20, 2007 1:12 PM | Reply | Permalink
But you're talking about GAMES! It's all CARTOONS! That means it's FUN!
All this talk about icky unions just makes me think of people 100 years ago losing arms and getting black lung. That doesn't happen anymore! That's why we don't have any more unions! Labor exploitation is a thing of the past, and only happens in black and white photos!
If it's shiny and flashy, it can't possibly be bad!
June 20, 2007 1:14 PM | Reply | Permalink
(and by the way, if anyone takes me to be anti-video games, let's find ourselves an old Street Fighter II game somewhere. Me and Chun Li have some asskicking to do...)
June 20, 2007 1:16 PM | Reply | Permalink
Just because American labor law guarantees workers something, doesn't mean that it's a "global labor right."
I don't deny that Chinese laborers don't have the same guarantees that American laborers have. I do deny that Chinese laborers have the "right" to all the protections of American labor law.
Believe it or not, some Chinese people might prefer rapid economic growth to onerous labor requirements. Labor requirements -- however beneficial they may be -- inhibit economic growth, and the Chinese economy is still in its infancy. What's the proper balance for China? I don't know, but feigning outrage over China's failure to keep up with America labor laws is just naive.
Also, calling this "labor exploitation" is misleading. Exploitation implies coercion, and I didn't read anything about Chinese workers being forced to take jobs playing video games.
Speaking of misleading phrases, characterizing this as "Chinese repression of labor rights" is comical. That's like writing about "Canadian repression of gun rights."
June 20, 2007 6:44 PM | Reply | Permalink