« Another brick in the wall: What can forty years of Israeli occupation teach us about America's four years in Iraq? | Home | Broder Says Harry Reid is A Bozo Like Gonzales! »

The Case for Bureaucracy

user-pic

Greg Anrig's point last week that Conservatism=Bureaucracy and big government, based on Senator Whitehouse's brilliant chart showing the web of connections between the White House and the Justice Department under the Bush administration, is right but I think the use of the word "bureaucracy" is misleading.

"Bureaucracy" implies a complicated, impersonal system of rules and formal structures. We dislike bureaucracy because we find that sometimes the rules and structures become an end in themselves. Bad bureaucracies are those that seem to be driven mainly by their own rules, losing any sense of underlying purpose and unable to respond to actual human needs.

One of the most effective blows against the Clinton health plan in 1994 came when Senator Arlen Specter put out a chart, of which Senator Whitehouse's chart is reminiscent, mapping the bureaucracy -- the flow of authority and responsibility -- in that plan. It was indeed a scary mess of snaking lines and dotted lines and new organizations. But the responsibilities it mapped were rule-based, formal, and clearly defined. Who knows how they would have worked in real life -- a lot of the complexity might have been behind-the-scenes and our actual interactions with the Clinton health system might have been smooth.

This is the sort of bureaucracy Max Weber described and largely favored, in that its impersonality was an alternative to the alternatives he called charismatic authority and traditional authority, which in different ways rested excessive power in individuals. Rule-based bureaucracy is a way of disseminating power responsibly. The complex web that the Whitehouse charts show is not, in fact, rule-based bureaucracy. It is a system in which so much ambiguity and ncertainty is spread so widely that it greatly strengthens the power of the president and his staff. In such a system, nothing is absolute except the authority of the president. Senator Whitehouse developed the charts from the written policies of the two administrations, which make the point even more starkly.

Clinton policy:

communications between the White House and the Justice Department regarding any pending Department investigation or criminal or civil case should involve only the White House Counsel or Deputy Counsel (or the President or Vice President), and the Attorney General or Deputy or Associate Attorney General.
Bush policy adds this paragraph:
Notwithstanding any procedures or limitations set forth above, the Attorney General may communicate directly with the President, Vice President, Counsel to the President, Assistant to the President for National Security Affairs, or Assistant to the President for Homeland Security regarding any matters within the jurisdiction of the Department Justice. Staff members of the Office of the Attorney General, if so designated by the Attorney General, may communicate directly with officials and staff of the Office of the President, Office of the Vice President, Office of the Counsel to the President, the National Security Council, and the Office of Homeland Security.

The first is a bureaucratic policy, rigid and rule-based. It can probably also be frustrating -- I'm sure that under Clinton there were harmless exchanges of minor information between two lawyers that had to be sent up to the Associate Attorney General who in turn needed to call the Deputy White House Counsel, even though the matter didn't rise to the level where either one needed to be involved. (My own classic experience of bureaucracy was a summer I worked s a clerk-typist at the INS, and to communicate with the office next door, which happened to fall under the jurisdiction of a different Associate Commissioner than ours, we had to send a memo up for approval through seven layers up to the Associate Commissioner, who would then send it across to his counterpart, who would relay it down a parallel chain -- and this was an era pre-email, so a one-page memo involved 20 copies plus the routing sheet.)

But the Clinton policy has certain advantages. Since contacts between the White House and DoJ can be corrupting, it locates them in the hands of just a few high-ranking officials, so no one can say they didn't know what was going on. If there's an improper contact, it is plainly the responsibility of one of those five people. And it also ensures that people are communicating peer-to-peer: the Deputy Attorney General can say "get lost" to a White House counsel, but a low-ranking lawyer can't necessarily talk back if the phone rings and Karl Rove is on the other end, just as CIA analysts couldn't necessarily stand up to Dick Cheney when he suddenly appeared at Langley.

The Bush policy thrives on ambiguity. Anyone at the White House can call anyone at the DoJ, if they are generally authorized to do so. No one is ultimately responsible for those contacts. That's not bureaucracy, because its complexity doesn't diffuse or depersonalize power but concentrates it, in the White House. And this, not bureacracy, is the defining theme of conservative governance. Rather than creating rigid rules and responsibilities, it creates ambiguous, shifting rules and responsibilities. And in that ambiguity, special-interest deals, corruption, and abuses of power can thrive. There are other examples: the student-loan system, which spreads responsibility loosely among the federal government, banks and schools, and has led to massive abuse. A more "bureaucratic" system, in which the government made all loans directly, would be more efficient and cheaper for everyone. "Devolution" of federal responsibilities to the states is a healthy idea in many cases but often it has resulted in a system in which no one is clearly responsible and either the system breaks (further weakening trust in government) or corruption reigns. Public-private partnerships can offer the same easily manipulated ambiguity, under the guise of innovation and post-big-government.

Let's have two cheers for bureaucracy, as Weber understood it. Bureaucracy is rule of law. The alternative, as we are learning, is much worse.


102 Comments

| Leave a comment

Weber's phrase (at least in translation) for the 'good' kind of bureaucracy is "Rational-Legal Authority." Sounds good, don't it?

The word "bureaucracy" has become hopelessly tarnished. Best to let it refer to the BS done in Bushworld, where one creates systems that ensure one can break rules without any accountability. Where deniability (not even plausible deniability) is always ensured.

We need a good word for what you're referring to. I suggest:

Protocol
Checks and balances
Regulation
Order
Fair-standard (lol, how about fair-ity standard)

We have a rule of thumb in Computer Science: the simpler and more intuitive you want to make a program seem to the end-user, the more complex the program will become "under the hood". Perhaps the same could be said of bureaucracy. (Here I'm thinking more of the health care plan than the DOJ flowchart.)

and either the system breaks (further weakening trust in government) or corruption reigns

So, corruption reigning doesn't count as a broken system? ;)

What conservatives dislike is not government per se, but anything that limits their own power. If an effective bureaucracy regulates their power away, they hate bureaucracy. If a trial lawyer holds them accountble for injuries they caused, they hate trial lawyers. Unless, of course, these institutions can be corrupted to increase their power. Then, they like bureaucracy just fine.

Bureaucracy as a dirty word was a hallmark of Reaganite ideology.

What conservatives dislike is not government per se, but anything that limits their own power. If an effective bureaucracy regulates their power away, they hate bureaucracy. If a trial lawyer holds them accountble for injuries they caused, they hate trial lawyers. Unless, of course, these institutions can be corrupted to increase their power. Then, they like bureaucracy just fine.

Mark; excellent observation, after watching Alberto Gonzales absolutely wear out the word "consensus" during his mendacious and contemptable appearance, under oath, before the Senate Judiciary Comm., the word is gaining new meaning. The unfolding picture of the gross politicization, reaching to unheard of and unknown crevices everywhere Conyers and Waxman look within our government, is staggering. The hubris being uncovered is betraying new depths of greed, hateful deceit and narcissism within the Republican party. And it was all going perfectly until Americans finally woke up in November. We must all continue to press this fight.

Thank you for speaking in behalf of public service!

Meh. The post seems a rather long semantic argument imo. Just accept popular connotations and meanings of words, and move on to more descriptive language.

For example, discussing European and Asian consortium to develop technology standards like wireless technology or universal healthcare, one speaks of increased efficiency due to standardization, scale, developing infrastructure and safety nets for prosperity and future competitiveness, etc.

Discussing markets like biotech or software one speaks of entrepreneurs, startups, efficiency of market competition and capitalism, etc.

Those are all bureaucracies. Every private business or government agency is managed by a bureaucracy. Every CEO is a bureaucrat. Law enforcement is a bureaucracy. Defense is a bureaucracy.

In meaningful conversations the word never need be raised, because the specifics are being discussed, not so obvious a fact.

Kafka didn't do much for the word, either.

Seems to me you're talking about the difference between a system with "limits" versus "anything goes."

Now what's interesting here is that bushco believes in "anything goes" as far as almost everything. Corporations? Anything goes! They have simply ignored or dismantled "limits" which protect workers or consumers. Same thing with oversight: "anything goes." And for war: "anything goes." Torture: "anything goes." You name it. They're not for limits unless it relates to abortion or homosexuality, things which rev up the base.

It's like a rule of thumb for this whole administration. Just let the whole country be taken over by criminal cronies. Because "anything goes" if you're a loyal bushie.

And the Dems are trying to restore limits and protections and oversight and benchmarks and so forth. Limits are really what the rule of law is all about. Versus the "law of the jungle" kind of "anything goes" bush regime.

Still, most of us mean "governmental bureaucracy" when we say "bureaucracy." And there's a reason:

The private organizations (bureaucracies) you mention are, theoretically, subject to the discipline imposed by their customers, by the marketplace. Government bureaucracies are not and too often, seem to become manifestations of Weber's charismatic leadership models.

While the subject is on the table. . .

let me give a public thank you to the folks who operate Social Security, Medicare, and Medicaid.  My mother will turn 100 in December.  Her checks have come in regularly since my father's death 30 years ago, and since she entered a nursing home six years ago her the home is paid promptly, as are her medical needs.  I get an accounting monthly, and provide a simple report to certify her continued eligibility once a year.  No doubt there are occasional slip-ups in a system which cares for millions, but from the county in which she lives to the central agency in Washington, DC, I think the performance is laudatory.  And I suspect this is one reason why so many people defend social security--especially those who have had the experience of being hassled by a private insurance company.

aMike

There is a difference between recursion and coverup. I may think of it.

--
Howard

*equal opportunity offense to both extremes*

"Those who cannot remember the past are condemned to repeat it" [George Santayana]

If the goal is to debunk Reagan era privatization voodoo, then simply calling all bureaucracies by name makes it easy.

Problem solved. Should have been done decades ago.

Republicans certainly haven't been honest about terribly inefficient private bureaucracies such as for-profit healthcare which is an easy example of utterly failed Republican privatization ideology, perhaps best represented by that knuckle-head Frist of Schiavo telediagnosis fame. Wonder if he billed her, or just passed the charges onto his other patients.

Some bureaucracy is impossible to avoid. The soner we stop playing pin the word on the donkey, the sooner the conversation and voter can move on to more meaningful comparisons between various schemes in various context.

Sad but true.

I do not actually support the Weberian notion of bureaucracy (and the closely linked American version associated with Luther Gulick and the Brownlow Commission). 

These notions of bureaucracy too rigidly limit administrative discretion in precise contradiction to the point of administrative reforms initiated at the beginning of the 20th century under the intellectual guidance of Frank Goodnow (the dominant source of American administrative thought). 

Bureaucrats need to be treated as meaningfully contributing members of the decision process.  It is the constrain and make interchangeable effort that creates the morass of undesirable effects that are Kafkaesque. Kafka and Weber are in agreement, except that Weber likes the results.

When I objected to bureaucracy language (in the Anrig posting), I was objecting to the mistreatment of government employees, not to a distaste for certain effects from poorly formed organizations (government and private) built on the Gulick-Brownlow/Weber model. 

Confusing people trapped in a broken process with the process only locks us further and further into the process.  Most big private sector organizations are every bit as much Weberian as are public sector ones.

By the way, interesting title.....

 

Where in this would you put the Japanese (think MITI), British (think SIS), French (think alternatively magistrates and the screw-you police at CDG), and the nomenklatura?

--
Howard

*equal opportunity offense to both extremes*

"Those who cannot remember the past are condemned to repeat it" [George Santayana]

I hate to be an outlier again, but I'm convinced that the post has a lot of wisdom and yet is on the wrong track.  Sure, people have a bad feeling about bureaucracies.  They may not know the rigidity of a truly, perhaps marvelously skilled-based system in old China, but they know the organization man. I myself have been an IT professional and now have to go through emails to another state to alter my Windows configuration.  People hate this, and they easily associate it with their powerlessness in the face of governemtn and their tax dollars going nowhere.

It's true that all this is superior to diktat, but it's not really the point.  The point is that not bureaucracy, but government itself has become evil.  And the concept that we, the people, might have something at stake is lost.

John

http://www.haberarts.com/

The French are noted to have the most rigid bureaucratic structure in the world.  As the Belgians inherited some of their governmental practices from the French and the EU from the Belgians, we begin to see why the EU constitution is as thick as a phone book...

In the early 20th century the Japanese emulated the US, so their governmental practices (when not tied to Samurai traditions or other traditional practices), are similar to American ones.  The Brits, have a tradition of more administrative discretion than the US has.

As to your specific police agencies, I have no idea.  They are likely to follow the general governmental culture, but there is always the possibility of exception. 

I'd say Japan resembles Europe in many regards. It's sort of in between America and Europe, but leans towards Europe on many economic/social issues.

Historically, Japan is culturally much more akin to Europe than America on deeper levels. Japan was heading towards Democratic Socialism before WWII and had a large European Inspired Democratic Socialist movement. Japan has a less tangible but none the less very deep community ethos and zeitgeist evolved from feudalism which is actually remarkably similar to Britian. Japan has a long tradition of cultural exchange with Western Europe, such as Japonism and Impressionism.

For example, take universal healthcare insurance in Japan which also has an employer component and supplemental insurance available. Much like European models, very little like the American model. Take Japanese mass transit, population density, and lifestyles, which are again much more like Europe and coastal America than America broadly. Take the Japanese managed economy, regulation and standardization, and heavy investment in infrastructure and steering consortiums. Then you have Japanese pensions, safety nets, quality of life and cultural expectations for standards of living, which are again much more European than American.

Lastly there is the Japanese belief in international cooperation and treties like Kyoto, which the US didn't sign but which Europeans did, and their dislike of military aggression, which is again far more European than American.

You are talking policies.  I am discussing how their government entities operate.  These are different things.  Whether Japan has ever emulated European governmental practices is unknown to me, but it's emulation of US governmental practices is historically documented.

Confusing people trapped in a broken process with the process only locks us further and further into the process. 

For more, please read what I say here. Weberian bureaucracy is not the godsend.  Public employees must be treated with dignity if we expect them to treat us with dignity.  This is really not that hard to understand.

MITI is not a police agency, but the post-WWII Ministry of International Trade and Industry, which, with the Foreign Ministry and the Treasury, probably were the most desired jobs in the nation. MITI, especially, is considered the source of the Japanese technology industry.

In Japan, being a civil servant is to be in the elite. The Vice-Minister of an agency is the senior civil servant, usually with more real power than the Minister. As senior executives fall off the pyramid of power and go into much more highly compensated jobs in industry, that event is called the "descent from heaven", in that they will never enjoy the same power -- or the ability to shape their nation's destiny.

I suspect it depends when in the early 20th century you had in mind. By the twenties and thirties, that which was not military was part of what inadequately translates as "home ministry". That ministry contained a group quite openly called the Thought Police. Interestingly, however, the Thought Police, as opposed to Orwell's would carefully report on radical new ideas, examining them for the possibility that they were useful for the national polity.

The nomenklatura was not particularly police. Rather, it was the part of the Soviet bureaucracy, typically of Party members and even there with levels, that qualified for all manner of special privileges: shopping in special stores, private medical care, hard currency "certificate rubles", jumping to the head of lines, etc. At the highest levels, there was even a special traffic lane reserved for the leadership. But don't worry, they got rid of the House of Romanov, those nasty aristocrats.

I did like the idea that the British objected to joining the EU currency system, as they were not willing to give up their euphemistic "spend a penny" to replace it with Euronation.
--
Howard

*equal opportunity offense to both extremes*

"Those who cannot remember the past are condemned to repeat it" [George Santayana]

It's also worth noting those so called "rigid bureaucratic structures" have developed better environmental standards, better technology standards (cellular and broadband internet among others) better mass transit system (widespread, cheap, fast, and clean rail), better healthcare, more egalitarian wealth distribution, more productivity per hour worked, with a higher quality of life including far more vacation and time for other life goals, and continue to compete with us in technology, innovation, and growth.

They also have far lower crime rates for example.

I'd say based on their performance, their bureaucracies are better than ours, and many of their hybrid government/private bureaucracies are smarter, faster, and more efficient than our wholly private bureaucracies which tend towards anti-competitive actions.

They have a more optimal balance between state and private coordination leading to greater long term efficiency. We tend to have so much privatization and chaos it leads to short term profit thinking, tremendous redundancy and bureaucracy.

If we adopted many of their lessons, and combined them with American diversity and innovation, we'd really be #1 again imo.

The French call it Fayolism (I am sure that would not be the French term), which is essentially the same as Gulick/Brownlow top down bureaucracy.

It is not the bureaucracy that provides the benefits you describe.  It is the policy environment that does so.  Even well acculturated American bureaucrats can become frustrated with French bureaucrats.  It is not the bureaucrats who are at fault, it is the rigid top-down organizational design that is defective.

Privatization is not a solution to these problems.  Private and mixed organizations can be just as rigid as pure public organizations.  The problem rests with Fayolism, Gulick/Brownlowism, or Weberianism. 

Technically, Japan implemented governmental reforms under US supervision, which isn't exactly to say Japan copied the US. Also, the US government is also highly derivative of European governance, with some notable divergences post 1776 obviously.

But take for example the basic structure of Japanese government. The Japanese Diet is a parliamentary system which has roots in the 19th century and takes lesson primarily from the German and British systems.

Democratic pols need to make some populist remarks in praise of bureaucracy. Few people complain about having to take a number at the deli in their local grocery. It helps you plan their trip to the store. If the line is short, you can wait. If the line is long, you can do your other shopping in the store and come back with your number in a few minutes. That minimal level of 'regulation' - taking a number - is welcome by nearly all regular shoppers. Taking a number isn't about lack of personal service, it's about ensuring fairness and efficiency.

That's what a government of the people and by the people is supposed to represent. Some level of functioning bureaucracy is essential to good governing. The GOP hates this fact. People LOVE Social Security because it's fair and efficient - something a functioning ethical bureacracy helps, not hinders. People used to like FEMA under Clinton for the same reasons.

Our FBI has historically done the exact same thing, and the CIA is also now doing so under the auspices of the GWOT. If anything the Japanese are simply being more honest in nomenclature.

The British are totally wired for surveillance just about everywhere you go.

Not to say surveillance of private citizens and popular movements for thought crime is a good thing, such as MLK and the black civil rights movement, but let's not be hypocrites.

Howard,

Usually I can follow where you are going. This time I cannot. 

I am sorry I got the police thing wrong.  My answers were still factually correct. 

As I responded to another individual, it is factually correct that Japanese governmental organizations (Tokyo city government, for example) emulated American government during the (to be more specific) 1920s and earlier.  I don't know the full extent as this is not my precise area of expertise (although it is close).  The rest of my comment regarding Japan was pretty clearly speculative from the beginning.

My main point is that the Weberian model of bureaucracy is defective.  That is not the fault of public employees.

1944 and later is not "early 20th century."  To extend this, if we count every country that implemented governmental modifications emulating the US AFTER WWII, we would find it easier to count those that did not.  There are 3, The Soviet Union, China, and ourselves.  To these we can add some of the Soviet Satellites and North Korea.

The Marshall Plan and it's effective equivalent in other foreign aid exported US government design to just about every country in the world.  We didn't have to export our practices to Canada, we have treated them as a province since not long after the end of the Civil War.

I think that's getting a bit abstract and drawing false distinctions.

Dividing the bureaucracy from the positive role government plays in advancing national development and managing the economy in Western Europe or Japan or SKorea is rather impossible.

Not to say all bureaucracy is good of course. And not to say all privatization is bad either. Nor the opposite.

The bottom line is their bureaucracies are efficient on the net economic and quality of life level for a number of specific reasons having mostly to do with a mature evolution of pragmatism and balancing sometimes conflicting goals. I'd say as small nations they also have a more vigorous sense of local politics and exchange of ideas than our much more highly centralized and insulated nation.

Our bureaucracies, whether they be private or governmental, have been much more ideologically driven, especially in reaction to the cold war and the artificial reality it created for American supremacy, economic and militarily. National consensus on issues, economic or social, are far more difficult in America as well, which tends to slow the rate of mutation and evolution to use Darwinian speak.

Government bureaucracies built (among other things) the Great Pyramids, the Great Wall of China, the Roman Aqueducts, the Internet, and landed men on the Moon.

-Dave Adams-

You should read the writings of Frank Goodnow (and that is a disgracefully brief entry in Wikipedia), and not just his Politics and Administration.  Goodnow was the FIRST president of the American Political Science Association (which I note that Wikipedia does not note) and he essentially founded the academic study of public administration in the US.  Until the somewhat misguided drowning out of American political thought by European political thought during the 30s-60s as a result of European intellectual migration away from Nazi Germany, Goodnow was the principal source of understanding of how government organizations should work.

The Gulick/Weber model is a substitute, not an extension of the Goodnow model.  Goodnow recommended far more administrative discretion that Gulick does.  We live in Gulick times.  It is too bad. 

Euronation is a bad pun, so if you don't follow that, no problem.

I'd say that I was more someone fascinated by Japanese society rather than an expert, but it is something I've looked at closely. Their police systems really would work only in a society very much like theirs. Where else would radicals meet with the police and share their plans on a confidential basis, so the demonstrations would be under mutually acceptable ground rules? The officer in the local police box has a role that mixes parish priest, spy, and information resource. I once heard a Japanese say, only slightly fracturing the English, that his nation had the world's best organized anarchists.

In the twentieth century, I'd say there were several phases of Japanese bureaucracy. Early on, there was a strong Prussian influence from the Meiji period. I can believe that there was an American influence in the twenties, but it became more and more totalitarian later but before WWII. The totalitarian aspects were uniquely Japanese, with the Army, Navy, Home Ministry, and perhaps Imperial Chamberlains at odds with one another. Have you read Wolferen's The Enigma of Japanese Power? While he focuses on post-WWII issues, he describes a pattern seen through much of the twentieth century.

Perhaps it is the Japanese belief in a national polity, or that the nail that stands up is hammered down, makes civil service one of the most honored roles in Japan. I believe they both honestly feel in service, yet are greatly respected.

Again, their idea of meritocracy is very different than ours, but if one can get through the examinations and into Tokyo University, especially the Law Faculty (even though Japan has few practicing lawyers), a great future is assured -- likely spending much time in government.

I've only spent about 10 days there, and wish I had had more time. While I have never considered myself talented at languages, it has utterly mystified me that when I'm around Japanese speakers, I seem to start picking up more and more. Maybe there is something to reincarnation!
--
Howard

*equal opportunity offense to both extremes*

"Those who cannot remember the past are condemned to repeat it" [George Santayana]

I link you to a citation.  Why I was interested in this, I won't say, as anonymity is of significance to me.  I will mention that Beard was there as a consultant.

The Japanese Diet, a parliamentary system based off the German and British systems, preexists WWII. It originates in the 1890's.

The US occupation didn't remake Japan. The US occupation boosted Japan towards complete parliamentary rule, where it was already headed pre-WWII. You could say WWII was an evolutionary boost for Jaapn, but which came at an enormous cost. Most Japanese people would probably have preferred WWII never occurred, and to have shed the legacy of Imperial Japan gradually and relatively peacefully, as Britain has shed the Monarchy.

This notion the US remade Japan post WWII from a feudal imperialism, is really silly. It's about as accurate as saying we invented democracy in 1776, when in fact Britain was well on it's way to democracy and already had a parliament which had to a great extent eroded the monarchy by then.

I mean, we certainly gave democracy a big push and earned our place in history, but overstating our role in the world, in Japan or otherwise, just makes us appear arrogant and delusional.