Assault By Overdraft

When you think about predatory financial practices, what do you think about? Payday loans? Subprime mortgage lenders? I've come to think that the big banks - the ones with the familiar brand names and shiny reputations - as the worst of the bunch. It's just that we are so used to the way things work, we don't see the manipulation anymore. Take overdraft fees. Banks manipulate transactions in just about every way possible to maximize the chances of an overdraft "protection" loan that has everything to do with generating fees, and nothing to do with service or protection for consumers.

Overdraft fees generate obscene amounts of money for banks -- $10.3 BILLION in 2005 alone, according to a conservative estimate by the Center For Responsible Lending (CRL). If you think back, chances are you never asked for this program. It's usually buried in the fine print of ever-changing banking contracts. Could banks warn you before that $2 Starbucks triggers a $35 overdraft fee? Yes, but why spoil such a great cash cow? Instead banks have gone the other direction - investing in systems like Check 21 that speed up the processing of debits from your accout, leaving credits to trickle in when they must (but hopefully not before at least a few overdrafts kick in.) High to low check clearing is another great trick - then clearing all of the debits in batches before the credits - not because they occurred that way chronologically, but because it generates more bank profits.

Here are some other facts you might not know about overdrafts - ones that fly in the face of the classic bank justifications. Based on CRL's analysis of Forrester Data, looking at 5,000 customers with accounts at the 15 largest banks:

- 46% of all overdrafts are triggered by debit card point-of-sale (POS) transactions or ATM withdrawals (a wrench in the bank story that this service is all about your mortgage payment going through - not bad for a scare tactic though!)

- Overdraft fees from debit card POS equate to a shocking interest rate - the median would be more than 20,000% APR (and you thought your mortgage was expensive!)

- 75% of respondents in a 2000 person survey said they would choose to be warned prior to an overdraft. Only 2% said that they would complete the transaction if warned before triggering the fee (so much for providing a valuable customer service)

And the bank's final trick - playing off of our own feelings of shame and embarassment (How could I have let this happen? What a waste of money! Why can't I manage my own bank account?) Banks are quick to back this up with the touche of "choice" - "well you DID charge that last Subway sandwich - remember this was all YOUR fault (under their breath) never mind that we carefully stacked the odds against you." So we blame ourselves and not the bank. It's time to blame the bank.


Comments (6)

Bravo!!

Jim Anderson

The Truth About Credit

Facebook Profile

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Thanks for pointing this out. If people look at the products available in the short-term credit market, they would be less likely to call for a ban of certain products.

For example, a $100 payday loans comes with a fee of around $15. Bankrate.com reports that the average fee for bouncing a check is $27.40 and the charge if “courtesy” overdraft protection kicks in is $26.90. Credit card late payment and over-limit fees have reached record highs. In fact, the GAO found that late fees have increased to as high as $39 per occurrence and most cards assess over-limit fees between $35 and $39.

My personal take on how this compares to payday is not that overdraft makes payday reasonable - the way I see it, big banks break one leg with overdraft fees, and payday lenders break the other leg.  The APR's on both products are outrageous - in three or four digit APR's.  There is a middle ground, in the form of short term loans extended for REASONABLE interest rates, like the caps that credit unions are held to.  The fact that these reasonable credit products are not readily available in the marketplace points to the subtle collusion that has occurred across the board, giving consumer a variety of bad credit products to choose from.  It doesn't take predatory (& PUNITIVE) fees for banks to be profitable - but of course they will charge these rates if they can get away with it.  

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In the days prior to check 21, prior to electronic debits, ACH, and recurring electronically posted debits, there was actually an administrative cost that banks endured sorting paper checks, and sending bounced paper checks either back to their maker, or a payee. The fees charged the customers reflected some of these additional costs. In most industries the savings associated with these electronic advances would be passed on to the customer in the form of lower prices, or better service. It is quite unfortunate that an electronic debit on an account can require virtually no service cost other than the computerized mailing of a gang printed form to inform the customer of their transgression and reward them with an extortionate fee of $30.00 or more for each line item placed while in this area of a negative account balance.

Not to defend banks, but they are kind of cornered into this kind of pickpocketing. If they didn't do this, they wouldn't be able to meet their overhead. They live off of the "margin" in interest rates. With downward fluctuation in interest rates, they have borrowed money at higher rates, and are lending at lower rates, which decimates their margin. That is why risky loans that carry no interest rate limits are necessary for the banking industry to survive. In "Credit Card Nation", Robert Manning explains this in detail, and how a Supreme Court decision in the 80s saved Citibank from going under, because it allowed them to export interest rates to other states. All they had to do was move to a state without a usury law that limited interest rates, and issue loans nationwide at high interest rates.

This is a key reason why I believe the banking industry needs to be restricted to non-profit status, and a different paradigm about lending money implemented, along with the ending of plush offices and high executive salaries.

Jim Anderson

The Truth About Credit

Facebook Profile

I am so fortunate to be able to bank with USAA.
Everytime I have called them they always thank me for banking with them.
I reply that having been with the sharks for many years, it is a pleasure to be in safe waters!
Unfortunately, not everyone can bank with USAA.
Those who do, know what a tresure it is.

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