« Housework Again | Home | Attention Citizens, a Blue Dress Special »

Google's "Foreign Policy"

user-pic

It was bound to happen.  The iconic flag ship of our voyage into the digital age runs up against the hard realities of state power and international relations. Google is in a major flap over its deal with the Chinese government to censor itself. Internet naivete gives way to global realpolitik. Congress holds Google hearings next week.  Now what happens to Google’s ‘foreign policy’?  And what, if anything, should the American government do?  This case foreshadows the complexities of designing ‘foreign policy’ in the digital age. 

The government of China recently imposed requirements on Google mandating that they block access to certain sites the PRC deemed objectionable.  According to its spokesmen, Google wrestled with the decision and then opted to accede to the government’s demands. In their desire to play in the world’s biggest market, Google followed similar compromises by  Microsoft and other ‘new economy’ firms.

The reactions were swift, salty and predictable. The new firewall created a firestorm of  outrage among human rights advocates,  some IT experts and China watchers who frequent the blogosphere. ‘Sell out’, ‘anti-democratic’, ‘evil’, ‘shameful’ and other terms of derision have been bouncing around the blogs for weeks. They claim Google turned its back on the web’s great potential for political liberalization, and reversed Google’s own corporate commitment to openness. It was especially surprising on the heels of  the company’s  recent decision to resist U.S. government requests for access to Internet use patterns among Americans.  Some claimed that Google’s capitulation would egg on the Chinese Communist Party to demand even more repression. The search engine/information management company policy also runs against the new rhetorical stance of the Bush administration, touting ‘democracy’ abroad.   

Google responded by arguing they chose to keep their doors open to the wider world  even if open only 80% instead of 100% of the content got through, because if they didn’t the government would slam the door shut and 100% would excluded rather than 20%. Their other line “While we don’t particularly like the law, it is the law of the land and we have to obey.”

The flap raises important questions about the conduct of  public and private diplomacy where the real and virtual sometimes collide. It’s especially complicated in this sector because it happens at the intersection of traditional trade issues, virtual trade issues, and human rights.

           

Google’s choices are hardly unique. Multinational corporations have always faced issues of territoriality and local vs.‘ home’ obligations. U.S. companies in Europe have to obey local labor laws they don’t like, and Japanese car manufacturers obey U.S. affirmative action requirements. At one level, this is nothing new. Companies are in the business of making money where they can, bound by the local legal restrictions.

However, this is also happening in the digital world where borders and jurisdictions are blurred at best. Think of the big dust-up over European attempts to restrict the sale of Nazi paraphernalia on the Internet. So does Google really have to obey?  Apparently yes, since they moved their host servers to China, (to improve the quality of service and probably to impress the Chinese with their local loyalty).   But international fights in cyberspace do cloud matters of  where ‘local’ really is.

And after all, we’re not just talking sports cars and shampoo. These are fights over the control and censorship of the media,  of who gets access to what information, on what terms. Whenever we confront  basic human rights and freedom of expression it raises the stakes. Furthermore, the consequences of the corporate actions of a Google, Yahoo or Cisco for Chinese citizens may be arrest and worse, not to be taken at all lightly.

           

This is new territory for companies and governments.  Google, like Microsoft and other new economy companies are trying to figure out what to do. They are taking the usual steps, including lobbying the feds to raise concerns about access, claiming censorship is a restraint on trade; holding meetings of industry associations to come up with common standards for operating in restrictive environments; and meeting with various stakeholders in the U.S. and China.

All this seems sensible. Pressing at the limits of the acceptable to advance democracy is a good thing, keeping in mind that local definitions do vary, and democracy, like Rome, was not built in a day. Google’s digital diplomacy, like America’s foreign policy, has to find that balance.


21 Comments

| Leave a comment

A major part of Google's justification for google.cn censorship is that google.cn will tell you if a page is censored--so at least you know something is hidden from you.  Google says they do the same thing if a Western country insists that some piece of content be removed.  You could make an argument that this means google.cn does nothing to worsen the censorship situation of China--if you make a query and the search result tells you its incomplete, you're no worse off than if google.cn didn't exist.  Worse than censorship is propaganda--if Google had offered the false impression that it was offering a complete search of the internet while only offering a censored one.

 

I suppose you could argue that Google should boycott China until human rights abuse ends, but that makes no sense in light of American free trade policies with China--we don't need corporations imposing their own sanctions at their whim on other countries.

 

Google and Microsoft (which has censored some bloggers)  have both made the interesting argument that restrictions on information should be treated as restrictions on trade.  Congress wasn't interested. If the American government was serious about standing up to Chinese repression, or at least coordinating some sort of policy for American corporations dealing with China, it's complaining on this matter would not seem so hypocritical.

 

There is a bigger issue than censorship, though.  The matter of local governments having access to corporation information in their borders.  Just as America tries to subpeona Google results related to pornography, can China get access to more detailed search results that would allow them to track down dissidents?  Yahoo has apparently cooperated with China in locating some dissidents for prosecution--and while it's easy to bash them for that, it isn't clear what other choice they had in the matter or how Google or Microsoft or any other corporation would react in the same situation.  

 

For many people, our computers know more about us than our priests, psychologists, or even lawyers.  Until some kind of "computer-user" privilege is recognize, laws all over the globe will be in a very unusual state.

 

 

David Rabbin

Dr. Wilson I agree with your thinking on the complexities of design.  Governments all have a desire to have control over world situation and trade.  It was I'm sure the same when one of first of the greatest trading nations of the earth sought control over the known world over 3000 years ago.  That nation was called Babylon!  And history tells us that in it sstruggles with markets, different cultures, religion and war.  Babylon ended up as a nation that must of ate itself out of exsistance as a leader of world trade, with military strength and  political might.

I feel nations shoud strive to see to it that its private industry remains strong on an international level and that its social needs are fulfilled and its ability to protect itself from its enemy's that are found in its fiscal assets be assured.  So that a nation can pay for armies and weapons to defend itself with.

The problem is when private industry from a nation goes into another nations that are viewed as an enemy to the industries nation.  Then defining the real enemy on any level becomes hare to define!  In the days of Babylon it was a matter of marketing figs and pottery.  Today's technolgy which sales oer the seas in an instant is another matter.  For our current leadership in determining who is the real enemy China, Google, or microsoft becomes foggy within our methods of free interprize.  Especially when the earning from free interprize is what supports the country from which the industry comes!

As a nation who bases its freedoms upon capitalizm going against a nation based upon social control and communism as its econmic base.  We could have some real problems if not handled properly.  We could lose another industry that may seek its way to cheaper cost in another land and lose another tax base that pays for all the needs of the nation?

We can't have it both ways free enterprize marketing to or within other nations and government control over who they can market to!  And I agree human rights are an issue but China is not a nation that comprehends anyone stepping beyond the bounds of the laws or leadership of their nation.  Within time maybe, MAYBE, the Chinese will figure out that capitalism and communism are not a good mix either and human rights must walk hand and hand with free enterprize!  Or maybe our current direction will come to that reality as well. 

Yep your right the word of our nation and Google on this issue seems to be naivete!  China is a nation of leadership rule and citizen or other nation participation in that rule is not the order of the day!  And politics and free trade international relatonships beteen capitolism and communism on a collision path!  Where does it end?  If I were keeping score probably China 10, US. 0.  Hope not but were going out into the world fiscally and diplomaticly in trouble and one leg in the sands of Babylon! 

I can't help but remember that during Clinton's presidency, his administration suffered a brief but poignant bit of criticism when Loral, a very large defense company, sold satellite and space technology to China with our government's approval.  Sure, partisan hacks dominated the debate but legitimate questions about how far American-based but international companies should be allowed to go when the interests of commerce collide with the interests of global politics.

These days, we're so solidly in the information age that the phrase "information age," is a cliche that made everyone's eyes glaze over as soon as they read it.  We're certainly at a point where access to information is as critical as access to data about how to put a satellite in orbit.  What Google, and Microsoft before Google, has done is to actively help a totalitarian regime control its populace in an are where information networks are so prevalent that they serve to undermine totalitarian regimes simply by existing.

Googles answer that, "giving them access to some information is better than being shut out of China and giving them access to none," is simply a crass evasion of the issue.  Imagine that the US government decided that the only newspaper to be published in the US will be the National Inquirer.  Sure, the government could say, "giving you one paper is better then us banning papers wholesale," but that argument wouldn't make the policy right or moral.

Currently, a lot of technology companies who sell internationally are restricted from sell certain of their products in certain places.  This goes all the way down to the level of laptop computers.

International commerce, I think, is a good thing, but we have always realized, in our laws, that it can't be completely unfettered because there are global political issues that move with commerce.

Why should we let companies based in the US, that have multibillion dollar market caps because of US investors and that collect billions in revenues because of US consumers aid governments that follow values that are antithetical to our own?

If Loral selling to China was some example of Clinton compromising our national security, how is Google or Microsoft explicitly helping the Chinese government keep information from China's people not the same, or an even more eggregious issue?

As I said, I'm all for global commerce.  I want to buy things from other places and I want to sell things to other places.  But there have to be limits.  Companies based in the U.S., that only grew to be large enough to sell internationally because of support from U.S. consumers and the U.S. government, should certainly show some loyalty to the country and culture that made their existence possible. 

 

thosethingswesay.blogspot.com

A good case can be made for obeying the laws of a country where you are doing business.  If the people of China want more freedom, they should extract it from their own government.  It should not be the job of Google or the US Government to do so. 

The government of China recently imposed requirements on Google mandating that they block access to certain sites the PRC deemed objectionable.

 

This doesn't seem like an accurate description to me. Google is just a search engine.  It doesn't really provide access to sites, or restrict access to web sites, other than it's own web site.  It provides information on which web sites exist, and it provides hyperlinks to other web sites.  But those hyperlinks will only work for internet users whose internet providers alreadt permit access to the sites the links call.

 

Whether a web address is blocked or is not blocked by China is independent of anything Google does.  If someone in China clicks on a hyperlink to a site or enters the URL for that site in their browser's address field, then they will get to that site if China's internet technologies do not block it.  And they will not get that site if China does block it.

 

If the site is blocked by the Chinese governnment's internet blocking technology, then it doesn't matter if a hyperlink to the site appears in a Google search result - the link won't work.  Similarly, if the site is not blocked, then a user can get to that site by entering it in the browser's address field.

 

So does Google really have to obey?  Apparently yes, since they moved their host servers to China, (to improve the quality of service and probably to impress the Chinese with their local loyalty).   But international fights in cyberspace do cloud matters of  where ‘local’ really is.

 

I was under the impression that it doesn't much matter where Google's own servers happen to be.  If China so chooses, it can restrict access to the main Google search engine - the one you get to by navigating to www.google.com, - by restricting access to the servers that are found with that address, even if those servers are outside China.  And it already was preventing access to the main Google site.  Google can't censor the dissemination of its information in China if that information is not being disseminated in the first place.  What Google has chosen to do is to provide an alternative version of its search engine, one that you navigate to by going to www.google.cn.  If Google does not provide an alternative search engine, then Chinese users will simply not have access to any Google engines, except sporadically and clandestinely due to deficiencies in China's blocking technologies.

 

The question for Google is this:  Do we want to provide only our regular search engine, in which case China's users will not be granted access to it, or do we want to provide an alternative, less comprehensive version, that China will allow users to navigate to.  Google is not actively engaged in blocking sites - it is providing information on and links to millions of sites, but just not as much information as it provides on the main site.  The alternative is that Chinese government would prevent Google from providing any information and any links to Chinese users.  It seems clear to me that providing some information is better than providing none.

 

Suppose you are a publisher of editions of the collected sonnets of Shakespeare, or of William Blake's Songs of Innocence and Experience.  You are dealing with a government that makes you the following offer: either you publish an slightly abridged version of these works, one that does not include a certain handful of the poems, or we do not allow you to sell any edition at all in our country.  And let's assume you are a non-profit, and that making money is not an issue - you sell the books at cost either way, and your only aim is to spread knowledge of the works of Shakespeare and Blake. What do you do?  My sense is that it would be best to produce and sell the abridged works.  Books that contain 90% of the works are better than no books at all.

 

If Loral selling to China was some example of Clinton compromising our national security, how is Google or Microsoft explicitly helping the Chinese government keep information from China's people not the same, or an even more eggregious issue?

 
I don't think that is a correct characterization. Google is not keeping information from China's people, it merely does not provide access to information that the Chinese govt is aready keeping from its citizens. In other words, Google is not removing anything, it's just not adding as much as it could/should.

But if that government allows no means for the people to make such extractions...

thosethingswesay.blogspot.com

While the focus right now is on the political implications of search engines restricting access, this is just part of a larger problem. There are really only three major search engines these days: Microsoft, Yahoo and Google. They, thus, act as a choke point to the retrieval of information. Most people find new information using one of these services. So, if the information is not indexed, or is indexed incorrectly, the affected site essentially is invisible.



There was a prior case where a specific search on Israel brought up an anti-semitic site as the first entry. After some complaints Google altered the results. I have a set of two short essays on the implications of the control of search results:

Google Monopoly

 

--- Policies not Politics
          Daily Landscape

I mostly agree with both the author of the aritcle and your statements, and I understand Google's decision pretty well. I do, however, want to point out, that Google is hardly a non-profit. I am more than certain, that the ability to do business, and obtain profit from their google.cn outfit played a part in their decision. I do not think, however, that the "high moral ground" is shifted in any way by understanding that.

DR-

It's not easy to tell whether this Google case is a 'loss' for the U.S. and a 'win' for China. Could be the opposite. A short term 'win' for the PRC may be a medium term 'win' for those pressing for more people to have more access to more information, even if it is not 100% of what is theoretically available on the web. Can't let the best be the enemy of the good...

There are two questions.  Could Google put up more of a fight with the Chinese?  In any situation in which countries have opened themselves to other countries there have been frictions.  Are the Chinese people and the world better off if Google, in some form, is available in China or if it boycotts China?

Daniel A. Greenbaum

Several posts point to the question of balance, as you indicate.  Yes we want free and fair trade; yes we want to promote free speech and democracy.  In cases like this where they conflict what can governments and companies do to get as much as possible of both good things? Sometimes it's all or nothing, but mostly its finding compromises between two  good things we value. About 25 years ago the U.S. Congress decided it had to block trade with South Africa because it found its policies immoral and directly harmful to local people and to long term U.S. interests. But that on-or-off choice is an exception to what usually happens. I once worked on international democracy-trade issues in government, and there are daily decisions that seek out the balances. That search for balance is what has to happen in the Google-Microsoft-Yahoo case at hand.

 It will be interesting to see how the companies and the congressmen frame their arguments at the upcoming hearing. One hopes the members will ask good hard questions about  trade-offs and proportions, and minimize either/or grandstanding. And who knows, maybe we'll even learn something about trade and trade-offs in cyberspace. 

 

I think Google's decision was the right one if only because we never heard so much about censorship in the mainstream media (and blogosphere) than in the recent weeks. Refusing to enter China would not have sparked so much soul-searching from the Americans wondering if they're promoting Chinese anti-free speech laws.

If Google does not provide China service, then it is leaving space where a Google competitor can arise with less competition, and then later compete effectively in the global market. Then at some point the world may have less visible what the Chinese government does not want them to see.

As I have said previously Google and its competitors have taken too much responsibility for what gets found on the web.

Gmail now places ads along side the mail message. To show how well their "content analysis" works here is a fragment from a message: "Those of you who have proposed or intend to propose panels to...". The mail is about an upcoming conference.

 

The ads? They are all about how to do marriage proposals. Viewing the spam folder yields recipes for the famous canned meat product. This is the company that determines what you can find when you are looking for information?

--- Policies not Politics
          Daily Landscape

It's strange for me to see some liberals take a hard-line stance against what google chose to do. While I know that all the related issues involved are as complex and interesting as Prof. Wilson outlines, antimatter's statement rings so correct to me in this specific case, it really is this simple:

 

A good case can be made for obeying the laws of a country where you are doing business.

 

unless, of course, you are one of those liberal interventionist "give me liberty or give me death" hawks like Hitchens.

 

Because this is the same issue at its core as the Danish cartoon issue. You can't argue that theocracies shouldn't be able to demand another country alter its free-speech culture by outlawing blasphemy without arguing that China can chose to censor its internet.

 

Are not the Chinese people better off now than they were during say, the Cultural Revolution? How do you think that happened? It happened because of gradual opening with the world. To borrow a word from another communist: glasnost. Why do people always think that the U.S. offering this choice to a problematic country will work: we demand you force culture change now or we won't do business with you, you can stay isolated from the world?

 

George Washington was right: trade and communication and diplomacy works at least as good as anything else. Just have patience with whatever interaction you get, don't try to force it. Trying to force culture change too fast brings terrible blowback which one cannot predict. Taking advantage of small openings and opportunities to push alternate views has proven to be a much more successful way of affecting culture change.

 

I can take this even further and apply it a simpler issue, the gay marriage issue in the U.S. You try to push it on majorities not ready for the terminology, you end up with people switching their votes against you just on that basis, you lose more power to affect change, you take two steps backward. You change the wording to civil union, you find that not so many people get upset. Hollywood tests the waters with "Ellen" and then moves on to "Queer Eye for the Straight Guy" including makeovers of macho football fans, and within a decade you have polls showing you that the majority of the younger generation is for gay marriage.

 

That China has allowed 80% of google to get through is a miracle compared to what the country was only a few short decades ago. Seize the day. This is a great opportunity that liberal purists would sabotage with their high standards. 80% of google is enough for Chinese kids to learn how to produce more change for themselves, and not instead end up hating the foreign intruder trying to force its values on another country by blackmail or force. Some empowerment and communication is better than none and isolation. Even Nixon could see it, the folly of zealous adherence to "all or nothing."

 

How can people not see that tolerance, patience and taking advantage of small changes rather than demanding large ones is the main way to avoid conflict and war? When you push someone too far....

If we're talking about evil corporations doing business with China, let's start with some others and rank them in order of evilness and potential evilness:

 

1) News Corporation

2) Walmart

3) Microsoft

4) Yahoo

5) GOP Corporate Fascists Inc. etc.

 

Then we can discuss Google, OK? 

It's not Google's job to conduct foreign policy.  One could even make the argument that they would be derilect in their duty to shareholders by staying out of the Chinese market.

 

Seriously, who here is actually interested in having corporations conduct their own foreign policy?  I'm sure that we'd all be interested in Dole's South American policy, or Haliburton's Middle East policy.

 

If the Congress wants to take an active role in helping to free Chinese people, they need to pass appropriate legislation.  Calling Google into testify for what is clearly the correct business decision is just dumb.

Quite some years ago, I was asked to work on the first of several (failed) attempts to connect China to the Internet. I knew that the government intended to filter content, and thought long and hard about the ethics of the situation. Eventually, I concluded that having some Internet connectivity would get more free information into China than not having any.

The first attempt failed largely because the Chinese government tried to micromanage something they didn't understand. Much of this was in specialized technical areas, but one always makes me laugh with unintended consequences.

Top-level domains (TLD) like .com, .edu, .org, based on category, are somewhat of an anachronism. Yes, there are controversial new TLDs to help find something, such as .museum. A great many new names, however, use a TLD based on the two-letter international standard code for a country (.us, .ca, .uk, .de, .ru) or some special cases such as .eu for the European Union.

Some Chinese functionary got the idea that reducing China to .cn was somehow an insult, and argued and argued until the appropriate name administrators agreed to let them have a TLD of .china. They never actually used it. At the time, I did not make myself popular -- until they broke up laughing -- with the namespace managers, after I explained that this set a precedent for a TLD of .theformeryugoslavianrepublicofbosniaandherzogovina. You'd have to continue it on the next business card.

Now, China has connectivity, still mostly going through tightly controlled gateways in Beijing and Shanghai, although there are some more open paths to universities and to Hong Kong. I'd note that the Chinese government has been a less than ideal Internet citizen in other areas.

A number of .cn based service providers willingly host spam generators. At various times, the government appears to have tolerated at best, and actively encouraged at worst, malicious hackers that would deface or disable websites over some political protest.

Some of those very firms did show up at the Congressional hearing last Wednesday -- Microsoft, Yahoo. Plus Cisco and Google.

I wondered in an earlier post how congressmen and the companies would comport themselves at the hearing. Would they grouse, grovel or grandstand?

We now have our answer: lots of Congressional grandstanding - wild claims playing to the peanut gallery more than probing for better ways to design the most appropriate -- and effective -- foreign policies. The companies, from what I've read in the press, didn't do the grovelling thing. But nor did they convey much in the way of foresight.  One can only assume that somebody in one of the Silicon Valley companies might have anticipated this could happen... and taken steps in advance to prepare, at least to get ready for a potential PR backlash. Some indication Google may have met in advance with stakeholders, though must track down that claim. I wonder if other companies were prepared...?

Haven't yet read all the testimony..will see what nuggets await.

 

In Germany, many publications and internet services such as Google and Yahoo, ban anything pro-nazi. In China, it is anything pro-democracy. Both are accepted as playing by the local rules of the game, despite the nagging feeling that freedom of speech should be a consideration

 

 

See the difference? Neither did I.

DOR

Register to Vote, who ever you are.

Leave a comment

Recent Reader Posts

All Reader Posts »

Inside Cafe



Cafe Features


January 5-9

Book Cover

January 12-16

Book Cover

January 19-23

Book Cover

January 26-30

Book Cover

February 2-6

Book Cover

February 9-13

The Great Depression

February 16-20

Tear Down This Myth

February 23-27

Demagogue

March 16-20

Engaging The Muslim World




Book Club Archive



Masthead

Editor-in-Chief
Josh Marshall

Site Editor
Lila Shapiro

Intern
Claire Wilcox



Subscribe to TPMCafe's feed.
Subscribe to TPMCafe's reader blog feed.

Advertise Liberally
Share
Close Social Web Email

"To" Email Address

Your Name

Your Email Address